Team Leader, Marketing Executives

1 month ago


Nairobi, Nairobi Area, Kenya CIC Insurance Full time

Manage retail sales growth in commercial markets, overseeing daily productivity and customer service for a team of marketing executives.

CIC Insurance Group Limited, a leading insurance and investment group in East Africa, seeks a seasoned professional to drive retail revenue growth and deliver exceptional customer service.

Key Responsibilities:

  • Develop and implement sales strategies to grow retail revenues and improve customer satisfaction
  • Train and mentor marketing executives to enhance their skills and knowledge
  • Monitor and manage daily productivity, including sales performance and customer service metrics
  • Ensure compliance with retail business acquisition processes and procedures
  • Follow up on renewal and debt collection of premiums from retail customers and SMEs
  • Conduct market activations and storms to generate qualified retail and SME prospects
  • Build and maintain strong business relationships with customers through regular visits and communication
  • Prepare and submit weekly and monthly production reports for the team

Requirements:

  • Degree in a relevant field or relevant technical training certificate
  • Certificate of Proficiency in a relevant field
  • At least two years of relevant experience in sales management or a related field


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