Software Implementation Manager

16 hours ago


Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time
Job Overview

Nathan HR Human Resources is seeking a seasoned Implementation Project Lead to spearhead customer-facing implementation projects. This role demands exceptional project management skills, excellent communication abilities, and a proven track record of delivering software solutions within tight deadlines.

Key Responsibilities
  • Project Management: Oversee the end-to-end implementation process of software solutions for clients, developing and managing detailed project plans, timelines, milestones, and deliverables.
  • Customer Engagement: Serve as the primary point of contact for customers during the implementation process, establishing strong relationships to ensure client needs and expectations are met.
  • Team Coordination: Collaborate with cross-functional teams to ensure seamless project execution, facilitating communication between internal teams and customers to resolve issues promptly.
Qualifications
  • 8-10 years of experience in software implementation, project management, or a related field.
  • Proven experience in managing customer-facing projects and delivering software solutions.
  • Strong understanding of project management methodologies and tools.
  • Excellent communication, negotiation, and interpersonal skills.
  • Able to work effectively in a fast-paced, dynamic environment.
Compensation Package

We offer a competitive salary ranging from $120,000 to $180,000 per annum, commensurate with experience and qualifications.



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