Senior Operations Lead

7 days ago


Nairobi, Nairobi Area, Kenya The Ignation Group Full time

The Ignation Group is seeking a seasoned Senior Operations Lead to oversee the daily activities of our cleaning teams.

Job Description

This is a management role that involves direct supervision of team members, ensuring high service standards are consistently met. The ideal candidate will be responsible for maintaining strong relationships with clients and addressing their needs effectively.

In addition to client communication, the successful candidate will ensure compliance with industry standards and safety regulations. They will also optimize operations for efficiency and cost-effectiveness, train and mentor team members for continuous improvement, and monitor and maintain cleaning equipment and supplies.


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