Hospitality Manager

2 days ago


Nairobi, Nairobi Area, Kenya beBee Careers Full time

Our Expectations:

We are looking for a highly skilled and motivated Food and Beverage Manager who can take ownership of our food and beverage operations. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, forecasting, and financial performance, and driving business growth.

Main Responsibilities:

  • Deliver exceptional customer service, ensuring a positive experience for all customers
  • Manage and coordinate all aspects of food and beverage operations, including menu planning, inventory control, and staff supervision
  • Lead and develop a high-performing team of food and beverage professionals, focusing on quality, efficiency, and customer satisfaction
  • Monitor and control budgets, forecasting, and financial performance, ensuring profitability and efficiency
  • Develop and implement strategic plans to drive business growth, improve customer satisfaction, and increase revenue
  • Stay up-to-date with industry trends, best practices, and regulatory requirements, ensuring compliance and staying ahead of the competition
  • Identify opportunities for innovation and improvement, implementing changes that drive business growth and enhance customer satisfaction
  • Coach and develop team members to achieve their full potential, providing guidance, support, and constructive feedback
  • Build and maintain strong relationships with internal stakeholders, including management, colleagues, and suppliers
  • Implement and maintain high standards of quality, safety, and hygiene, ensuring a positive experience for customers and staff alike


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