Residential Management Specialist

2 weeks ago


Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time
Job Description:

Leading Quality Service Delivery:

  • Oversee the complaints process to ensure high-quality service delivery for stakeholders.
  • Maintain strong relationships with Owners and representatives to build trust and confidence.

Compliance and Governance:

  • Ensure compliance with government regulations, company guidelines, and relevant legislation.
  • Liaise with other teams to ensure quality outcomes for customers.

Team Leadership:

  • Effectively lead, mentor, manage, and support Property Managers.
  • Act as a point of escalation for complex situations.

Additional Responsibilities:

  • Undertake tenancy administration tasks alongside the Property Management team.
  • Provide accurate and timely reports on relevant business activities.
  • Assist in reviewing and implementing policies and procedures to ensure adherence to best practice and relevant regulations.

This is an excellent opportunity to join a dynamic team and contribute to the success of Employd Staffing Solutions Ltd.



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