Retail Sales Manager

3 days ago

Nairobi Nairobi Area Kenya Koolboks Full time 1,200,000 - 3,600,000 per year

Job Summary:Koolboks Kenya is seeking a highly driven Retail Sales Manager with a strong background in the home appliancesindustry to lead and grow  sales forour partner brands, including Haier, Beko, LG, Hisense, Mika, and others. Theideal candidate will have a deep understanding of retail sales, distributionnetworks, and consumer purchasing behavior in the home appliances sector. Thisrole requires a proactive professional with a proven track record in salesstrategy, business development, and retail management.Key Responsibilities:Retail Sales & Business Development:●     Drive Koolbuy sales across partner brands (Haier, Beko, LG, Hisense,Mika, etc.) through retail and distribution channels. ●     Identify and engage potentialretail partners, distributors, and customers to expand Koolbuy's marketpresence. ●     Develop and implement strategicsales plans to achieve and exceed sales targets. ●     Strengthen relationships withexisting retail partners to increase sales volume and brand visibility. ●     Conduct competitive analysis andmarket research to identify trends and new sales opportunities. ●     Coordinate with marketing teams toexecute promotional campaigns and in -store activations. Retail & Distribution Management:●     Oversee retail sales performance,ensuring seamless operations across partner stores. ●     Work closely with partner brandsto optimize product placement and in -store promotions. ●     Ensure stock availability, propermerchandising, and effective point -of -sale execution. ●     Develop training programs to equipsales teams with product knowledge and sales techniques. Customer Engagement & Support:●     Enhance customer experience byensuring high -quality service across all retail touchpoints. ●     Gather customer feedback andmarket insights to refine sales strategies. ●     Address customer inquiries andconcerns, ensuring timely resolution. Reporting & Sales Analysis:●     Track and report salesperformance, providing insights and recommendations for improvement. ●     Maintain accurate sales recordsand analyze key performance indicators. ●     Prepare regular reports on markettrends, customer preferences, and competitive landscape. RequirementsQualifications &Skills:●     Bachelor's degree in Business Administration, Sales, Marketing, or arelated field.●     Minimum 3–5 years of experience in retail sales, preferably within thehome appliances industry.●     Proven track record in salesstrategy, retail distribution, and partner management.●     Strong negotiation, communication,and relationship -building skills.●     Ability to manage multiple salesaccounts and drive performance in a fast -paced environment.●     Proficiency in Microsoft Office(Excel, PowerPoint, Word) and CRM tools.●     Experience in training andmanaging sales teams is an added advantage.BenefitsWhat We Offer:●     A dynamic and fast -growing workenvironment in the retail and home appliances sector.●     Competitive salary withperformance -based incentives.●     Career growth opportunities andprofessional development programs.●     The opportunity to work withleading global home appliance brands.

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