Retail Store Manager

4 days ago

Nairobi, Nairobi Area, Kenya Ubuntu Fragrances Full time 1,200,000 - 2,400,000 per year

Beauty Retail Manager (

Retail Store Manager - Marashee Fragrances)

Role Overview:

Marashee, a rapidly growing fragrance brand by Ubuntu Fragrances in East Africa, is seeking a Retail Store Manager to enhance customer experiences and drive sales at its retail location. As disposable incomes rise, the demand for premium fragrances is increasing, and Marashee aims to help East Africans express their identity through scent.

As the Retail Store Manager at Ubuntu Fragrances, you will embody the essence of our brand by creating a unique and personalized luxury experience for every customer. You will lead a passionate team, drive sales growth, and ensure our store reflects the sophistication and innovation of Ubuntu Fragrances. Your role will be pivotal in delivering exceptional service, building lasting client relationships, and fostering a culture of excellence.

Why Join Marashee?

Established Brand:
Trusted by East African consumers for its quality and local sensibility.

Accessible Luxury:
Offers high-quality fragrances at competitive prices to attract a broad customer base.

Diverse Revenue Streams:
Includes retail sales, corporate gifting, events, and online sales.

Market Growth:
Opportunity to establish a strong presence in an emerging market.

Key Responsibilities:

  • Sales & Customer Experience:
    Drive sales, enhance customer service, and foster relationships to encourage loyalty.
  • Point of Sale Operations:
    Manage sales transactions, cash handling, and daily financial reconciliations.
  • Order Fulfillment & Dispatch:
    Oversee online and phone orders, ensuring timely and accurate processing.
  • Inventory Management:
    Maintain stock levels, conduct counts, and manage inventory records.
  • Store Operations:
    Ensure store cleanliness, attractive merchandising, and compliance with safety protocols.
  • Team Leadership:
    Supervise and train staff, create schedules, and maintain a positive work culture.
  • Reporting & Communication:
    Prepare sales reports and communicate inventory needs and market insights to management.

Qualifications:

  • Education:
    Diploma or Degree in Business Administration or related field.
  • Experience:
    2-3 years in retail management, preferably in beauty or lifestyle sectors.
  • Skills:
    Proficient in POS systems, MS Office, and retail management software, with strong customer service and organizational abilities.

Attributes:

  • Passionate about fragrances, results-oriented, reliable, and a team player with leadership potential.

This role presents a significant opportunity to grow within East Africa's vibrant fragrance market while contributing to the community's cultural identity through fragrance.

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