Customer Service Representative

1 day ago


Nairobi, Nairobi Area, Kenya Solvo Global Full time

Bilingual Customer Service Representative (English/French)

We are looking for a
Bilingual Customer Service Representative
to join our team and provide excellent support to international clients.

The ideal candidate is fluent in
English and French
, has strong communication skills, and is passionate about helping customers.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Provide accurate information and effective solutions
  • Maintain a high level of professionalism and empathy

Requirements:

  • Fluency in
    English and French
  • Previous experience in customer service or call center (preferred)
  • Based in Nairobi, Kenya.

What we offer:

  • Competitive salary
  • Career growth opportunities
  • Dynamic and multicultural work environment


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