Customer Service Representatives

12 hours ago

Nairobi, Nairobi Area, Kenya FreshTalent Full time $32,000 per year

Customer Service Representatives (Remote Contract)

Pay: $60–$80 per hour

Hours: 30–40 per week, flexible schedule

Start Date: Immediate, 3–4 week project

Role Overview

We are seeking experienced Customer Service Representatives to contribute to a cutting‑edge AI research project. In this role, you'll apply your expertise to diagnose and resolve real‑world service issues, create clear deliverables, and review peer work to strengthen research outcomes. This is a fully remote, independent contractor position where you control your schedule and methods of work.

Key Responsibilities

  • Develop deliverables addressing common customer service requests
  • Review and refine peer‑created materials to improve quality and accuracy
  • Provide domain expertise to enhance AI‑driven research outcomes

Qualifications

  • 4+ years of professional customer service experience
  • Strong written communication skills with excellent grammar and attention to detail
  • Ability to work independently and manage tasks asynchronously

Why This Opportunity Stands Out

  • Remote & flexible — work from anywhere, on your own schedule
  • Immediate start with weekly pay
  • Competitive rate of $60–$80 per hour
  • Short‑term project (3–4 weeks) with potential to scale workload

Contract Details

  • Independent contractor engagement
  • Hourly compensation, paid weekly
  • Full autonomy over schedule and methods of work

How to Apply

Submit your application directly through the careers portal.

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