Customer Service Agent

2 weeks ago


Nairobi Area Nairobi City Nairobi Kenya Human Asset Consultants Full time 80,000 - 120,000 per year

CUSTOMER SERVICE AGENT Our client is looking for CustomerService Agents.  The Main Objective ofthis role will be to co -ordinate and communicate with customers to achieve the objective of theorganizations. Responsibilities: The customer Service Agent will work closely withcustomers to communicate and co -ordinate work related activities in order toachieve the company's objectives. You will also be required to build trust andrelationships with customers to ensure customer retention.  You will be required to keep accurate recordsas well as investigate and resolve any complaints. Please note that selected candidates will undergo a training for one week before commencingtheir duties.  RequirementsRequiredQualifications and Competencies:·       Bachelors Degree in any business -related field·       Proficiency in Computer·       1 years' experience·       30 WPM typing speed·       Strong verbal andwritten communication skills in English and in Kiswahili·       Knowledge ofComputer skills·       Negotiation and conflict resolution·       Abilityto work under pressure and independently ·       Abilityto work in shifts ·       Femalecandidates are encouraged to apply. Benefits 1 week training before you commence the assignment 


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