Customer Service Manager

Company DescriptionHillspan Insurance Brokers Ltd is a fully fledged insurance brokerage and leading provider of insurance and risk management solutions. Our dynamic team of insurance professionals is committed to offering innovative and cutting-edge solutions that revolutionize the traditional insurance broking landscape. We focus on delivering exceptional...

Company DescriptionMixa Paints, based in Nairobi, Kenya, is a leading manufacturer of high-quality coatings for the automotive and wood refinishing sectors. Committed to excellence and innovation, Mixa Paints adheres to global standards in product performance, sustainability, and customer satisfaction. Our solutions are trusted by professionals across Africa...

Position: Customer Service SupervisorReporting to: Head of Customer ServiceLocation: NairobiRole type: Full-TimeAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves...

Role Purpose:The job holder will be responsible for building, maintaining, and growing Broker relationships and increase revenue by delivering a world class customer service in a very pro-active manner. He/she must meet the 96% retention target, increase portfolio profitability – not exceeding 65% (net claims ratio) – and grow the portfolio through...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

About This Role:We are a leading player in Kenya's commercial baking and food manufacturing sector, known for delivering freshly baked goods to a wide network of customers across the country. With a strong emphasis on operational excellence and customer satisfaction, we've built a reputation for reliability and quality in the fast-moving consumer goods...

Lets Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionEnforce underwriting controls including on-boarding, certificates, booking of business, documentation.Implement underwriting guidelines, process, and procedure to ensure quality underwriting and business.Ensure...

Job SummaryWe are seeking a Customer Service Lead to serve as the backbone of exceptional service delivery bridging the gap between frontline staff and senior management. This role is responsible for overseeing the daily operations of our customer service teams while ensuring consistent, top-tier customer support.Key ResponsibilitiesCollaborate with the...

Company DescriptionExotic Online is committed to driving technology by developing industry-leading solutions that enable faster, more efficient delivery of content to thousands of customers across Africa. We are dedicated to enhancing our technological capabilities and thrive on a sustainable growth trajectory built on innovation and excellence.Role...