Business Development Officer

7 days ago

Nairobi, Nairobi Area, Kenya Ideon Limited Full time $70,000 - $120,000 per year

Role Overview

This role involves driving client acquisition and growth through both digital and conventional business development initiatives. The officer will position the company as the leading ethical and technology-driven debt recovery and customer experience partner in Kenya.

Key Responsibilities

  1. Develop and Implement Business Development Strategies

  2. Create and execute client acquisition and retention plans aligned to target sectors (banks, MFIs, SACCOs, telcos, healthcare, insurance, utilities, government).

  3. Identify potential high-value clients and craft tailored pitches to win contracts.

  4. Monitor and achieve monthly/quarterly revenue targets.

  5. Digital Marketing and Online Growth

  6. Manage the firm's digital presence: website optimization, SEO, and analytics.

  7. Oversee social media platforms (LinkedIn, Twitter/X, Facebook) to build corporate visibility.
  8. Create engaging content: blogs, newsletters, email campaigns, and case studies.

  9. Run targeted LinkedIn ads to reach CFOs, Credit Managers, and Risk Heads.

  10. Conventional Marketing and Client Outreach

  11. Develop partnerships with industry associations, chambers of commerce, SACCO networks, and professional bodies.

  12. Organize client engagement forums, breakfast briefings, and workshops showcasing our expertise.

  13. Prepare and distribute brochures, corporate profiles, and pitch decks to prospects.

  14. Client Relationship Management

  15. Build and nurture strong relationships with existing clients to drive repeat business and referrals.

  16. Conduct quarterly client satisfaction surveys and ensure service improvements are acted upon.

  17. Work closely with operations teams to ensure service delivery aligns with client expectations.

  18. Market Research and Competitive Analysis

  19. Track market trends, regulatory updates (CBK, Data Protection, etc.), and competitor activities.

  20. Provide regular market intelligence reports to management with actionable insights.

  21. Identify tender opportunities and coordinate the preparation of winning bids.

  22. Leadership and Collaboration

  23. Lead cross-departmental business development efforts.

  24. Mentor junior staff in sales, presentation, and client handling skills.
  25. Align BD initiatives with the firm's strategic goal of becoming the market leader in Kenya.

Qualifications and Skills

  • Bachelor's degree in Marketing, Business Development, Communications, or related field.
  • 3–5 years of experience in business development, preferably in financial services, debt recovery,
  • Proven ability to close high-value contracts with corporates and institutions.
  • Excellent negotiation, networking, and presentation skills.
  • Proficiency in digital marketing tools (Google Analytics, SEO, LinkedIn Ads, CRM).
  • Strong analytical and strategic thinking.
  • Confident, professional demeanor with excellent communication skills.
  • Knowledge of the banking, microfinance, SACCO, telecom, and government debt ecosystems is an advantage.

  • Business Development

    1 week ago

    Nairobi, Nairobi Area, Kenya Tarpo Industries Full time $104,000 - $130,878 per year

    Job Title: Business Development & Event Curator – Corporate & Personal EventsLocation: Nairobi, with occasional travel based on client engagements and event locationsAbout UsTarpo Experiential specialises in outdoor sports and conferencing events, team buildings, corporate and personal development retreats, bespoke safaris for a niche client base, as well...

  • Business Development Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Caparol Middle East and Africa Full time $70,000 - $120,000 per year

    At Caparol, we are committed to excellence and innovation in the paints and coatings industry. We are looking for a passionate and entrepreneurialBusiness Development Manager – Africato join our growing Export Sales team.This is a unique opportunity to spearhead Caparol's expansion across the African continent, opening new markets, building long-term...

  • Business Development Manager

    2 days ago

    Nairobi, Nairobi Area, Kenya Foxes Building & Construction Full time 900,000 - 1,200,000 per year

    Company DescriptionFoxes Building & Construction Ltd specializes in Architectural & Interior Design, Building & Construction and Real Estate Development in Kenya & East AfricaRole DescriptionThis is a full-time on-site role for a Business Development Manager located in Nairobi County, Kenya. The Business Development Manager will be responsible for...

  • Business Development Intern

    2 days ago

    Nairobi, Nairobi Area, Kenya VICTORIA VISA CONSULTANTS Full time 900,000 - 1,200,000 per year

    Are you curious, ambitious, and eager to kickstart your career in business development? We're looking for aBusiness Development Internto join our growing team. This internship offers a hands-on opportunity to gain experience in market research, lead generation, customer engagement, and business development initiatives within the visa and immigration...

  • Business Development Executive

    7 days ago

    Nairobi, Nairobi Area, Kenya Infotrak Research and Consulting Full time $70,000 - $120,000 per year

    Company Description Infotrak Research and Consulting is a full service research company that was founded in 2004 following the vision of the founder to provide the Pan African Market with suitable information solutions required to sustain the ever-growing economies in the continent.Headquartered in Nairobi, Kenya, Infotrak also has affiliate offices in...

  • Business Development Executive

    4 days ago

    Nairobi, Nairobi Area, Kenya Splash World Ltd Full time 80,000 - 160,000 per year

    Key ResponsibilitiesIdentify, develop, and maintain new business opportunities for the company's travel and tour packages.Build and maintain strong relationships with corporate clients, travel agencies, institutions, and individual travelers.Conduct market research to identify trends, competitor activities, and customer needs.Develop and implement sales...

  • Business Development Manager

    7 days ago

    Nairobi, Nairobi Area, Kenya Avenue Car Hire & Leasing Full time $70,000 - $120,000 per year

    CompanyThe overall purpose of this role is to identify, generate, and secure new business opportunities for Avenue Car Hire & Leasing Ltd, with a strong focus on lead generation and relationship building. The Business Development Executive will actively target corporates, embassies, and other organizations aligned with the company's market, driving outbound...

  • Business Development

    2 days ago

    Nairobi, Nairobi Area, Kenya Fit Generation - Healthy Living Full time 1,200,000 - 3,600,000 per year

    About UsFitGen and Nivana are two premium brands dedicated to transforming wellness.FitGen delivers corporate wellness programs and premium group fitness experiences that improve productivity, reduce stress, and enhance team culture.Nivana curates luxury wellness travel experiences, partnering with high-end resorts and creating bespoke retreats for...

  • Project Procurement Officer JOB DUTY STATION: ABIDJAN, P-3

    4 days ago

    Nairobi, Nairobi Area, Kenya International Fund for Agricultural Development (IFAD) Full time $60,000 - $90,000 per year

    This job is based in Abidjan, Côte d'Ivoire.Organizational SettingThe International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase...

  • Head of Business Development

    2 weeks ago

    Nairobi, Nairobi Area, Kenya InfyStrat Software Services Full time 100,000 - 200,000 per year

    Urgent requirement1: Business Development Head – East AfricaSalary : 100 to 200 KSH.Location: Nairobi, Kenya (with regional travel across East Africa)Reports to: Global CEO / Regional Managing DirectoKey ResponsibilitiesMarket Expansion & StrategyDevelop and execute a robust go-to-market strategy for East Africa in alignment with InfyStrat's global...