Business Development Manager

5 days ago

Nairobi, Nairobi Area, Kenya Safeguard Global Full time $90,000 - $120,000 per year

We are seeking a skilled , highly motivated specialist, in the area of business development with view to increasing our market share as well as supporting our existing sales team . Due to the nature of the role beingdual purpose , there is an expectation to provide expert technical and design support during the pre-sales phase and to contribute to the development of compelling proposals — both of which are critical to driving sales growth in the region .

BDM Responsibilities

  • End-user, OEM, Consultant, Architect and Insurance relationships
  • Larger and strategic projects which are still in a development stage
  • Developing and creating a market for our relevant new technologies
  • High-valued products and services
  • Geographical Area portfolio management
  • Cross-segment/product line collaboration with other regional team members
  • Cross-selling collaboration with relevant colleagues from other entities.
  • Experience in selling and specifying Commercial Fire Detection solutions across various verticals and applications .
  • Extensive travel will be needed within the area covered as well as in the greater East and possibly West Africa region.
  • Meet agreed sales and Gross Margin objectives both monthly and annually
  • Identify new opportunities and partners, propose solutions and follow them through.
  • Meet people at all levels as required to develop business – travelling to see them on a regular basis.
  • Make regular visits / Identify Projects and follow through from conception to close.
  • Prepare, submit and follow up quotations.
  • Maintain customer records on CRM (Salesforce).
  • Host seminars and training at customer premises and remotely

Pre-Sales responsibilities

  • Recommend, design, and quote Fire Safety solutions that meet/exceed customer needs.
  • Participate in customer visits and technical discussions where appropriate to help resolve specific technical problems, as well as proactively specify our Fire Safety products meeting customer requirements.
  • Liaise closely with sales team & product management to develop region-specific solutions.
  • Provide regular feedback on customers' technical requirements and complaints in relation to our products and competitive products.
  • Advise the commercial team on the benefits of our products, competitive comparisons, and recommend cost-effective solutions.
  • Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification.
  • Organize and conduct customer technical training jointly with the commercial team.
  • Deliver product overviews and lead pre-sales presentations to clients & consultants.
  • Provide and coordinate after-sales technical support to Business Partners & end users.
  • Accepting, checking and solving support requests (2
    nd
    level support Global)

Experieince Requirements

  • Minimum of 8 years sales and technical pre-sales technical support experience in the fire alarm industry. Specific experience promoting, selling and specifying Fire Detection products to distributors, system integrators and end users is highly desirable.
  • Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications
  • Understanding local codes to fire detection systems
  • Self motivated and work with the minimum of supervision and the ability to handle difficult and complicated situations.
  • Attention to detail and the ability to organize effectively.

Education & Certifications

  • Degree in Electronics/Electrical/Electro-Mechanical or other technical education with relevant job experience.

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