Business Development

2 days ago

Nairobi, Nairobi Area, Kenya Wizag Kenya Full time 900,000 - 1,200,000 per year

About Wise & Agile Solutions

Wise & Agile Solutions Ltd is a Kenyan technology company specializing in
Sage ERP implementation, training, integration, and support services
.

We empower businesses to digitize and streamline operations through ERP, POS, and business automation tools — with a strong reputation for delivering results across manufacturing, logistics, and service industries.

We're now seeking a
Business Development & Client Success Lead
to expand our market reach, manage client relationships, and strengthen our commercial engine as we scale.

Role Overview

The Business Development & Client Success Lead will drive new business opportunities, manage key accounts, and ensure client satisfaction across projects.

This role blends
strategic sales, relationship management, and post-implementation success
— ideal for a candidate with both business acumen and ERP system understanding (especially Sage).

Key Responsibilities
1. Business Development

  • Identify and qualify potential clients across Kenya and East Africa within target sectors (Manufacturing, Distribution, Hospitality, Logistics, and Construction).
  • Build and maintain a healthy sales pipeline and achieve quarterly revenue targets.
  • Conduct discovery meetings, prepare proposals, and present Sage-based solutions that address client pain points.
  • Develop partnerships with accounting firms, ICT vendors, and resellers to generate continuous lead flow.

2. Pre-Sales & Solution Coordination

  • Work with the technical team to plan and execute tailored product demos.
  • Translate client business requirements into solution briefs and implementation scopes.
  • Prepare pricing and commercial proposals using company templates.

3. Client Relationship & Success

  • Act as the primary point of contact for assigned clients from first engagement through project completion.
  • Coordinate quarterly business reviews and follow-up support visits.
  • Identify opportunities for system enhancements, add-ons, or training renewals.

4. Reporting & Pipeline Management

  • Maintain all opportunities, activities, and follow-ups in CRM.
  • Provide weekly pipeline updates and forecasts to management.
  • Analyze win/loss data to continuously refine sales approach.

Qualifications & Experience

Required:

  • Bachelor's degree in Business, Accounting, IT, or related field.
  • 2–5 years' experience in B2B solution selling or ERP/Accounting software implementation.
  • Familiarity with
    Sage ERP
    ,
    QuickBooks Enterprise
    ,
    SAP B1
    , or similar systems.
  • Strong communication, presentation, and relationship-building skills.
  • Proficiency with MS Office / Google Workspace; experience using CRMs is an advantage.

Preferred:

  • Background in Accounting or CPA (Part II or above).
  • Prior experience in Sage channel, ICT reseller, or ERP consulting firm.
  • Demonstrated success managing enterprise clients or channel partners.

Key Competencies

  • Consultative selling mindset — ability to understand business challenges and position solutions.
  • Professional communication and confidence in executive-level meetings.
  • Strong organizational and follow-up discipline.
  • Integrity, reliability, and a customer-first approach.
  • Self-driven and comfortable working in a lean, fast-moving team.

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