Business Development
1 day ago
About Wise & Agile Solutions
Wise & Agile Solutions Ltd is a Kenyan technology company specializing in
Sage ERP implementation, training, integration, and support services
.
We empower businesses to digitize and streamline operations through ERP, POS, and business automation tools — with a strong reputation for delivering results across manufacturing, logistics, and service industries.
We're now seeking a
Business Development & Client Success Lead
to expand our market reach, manage client relationships, and strengthen our commercial engine as we scale.
Role Overview
The Business Development & Client Success Lead will drive new business opportunities, manage key accounts, and ensure client satisfaction across projects.
This role blends
strategic sales, relationship management, and post-implementation success
— ideal for a candidate with both business acumen and ERP system understanding (especially Sage).
Key Responsibilities
1. Business Development
- Identify and qualify potential clients across Kenya and East Africa within target sectors (Manufacturing, Distribution, Hospitality, Logistics, and Construction).
- Build and maintain a healthy sales pipeline and achieve quarterly revenue targets.
- Conduct discovery meetings, prepare proposals, and present Sage-based solutions that address client pain points.
- Develop partnerships with accounting firms, ICT vendors, and resellers to generate continuous lead flow.
2. Pre-Sales & Solution Coordination
- Work with the technical team to plan and execute tailored product demos.
- Translate client business requirements into solution briefs and implementation scopes.
- Prepare pricing and commercial proposals using company templates.
3. Client Relationship & Success
- Act as the primary point of contact for assigned clients from first engagement through project completion.
- Coordinate quarterly business reviews and follow-up support visits.
- Identify opportunities for system enhancements, add-ons, or training renewals.
4. Reporting & Pipeline Management
- Maintain all opportunities, activities, and follow-ups in CRM.
- Provide weekly pipeline updates and forecasts to management.
- Analyze win/loss data to continuously refine sales approach.
Qualifications & Experience
Required:
- Bachelor's degree in Business, Accounting, IT, or related field.
- 2–5 years' experience in B2B solution selling or ERP/Accounting software implementation.
- Familiarity with
Sage ERP
,
QuickBooks Enterprise
,
SAP B1
, or similar systems. - Strong communication, presentation, and relationship-building skills.
- Proficiency with MS Office / Google Workspace; experience using CRMs is an advantage.
Preferred:
- Background in Accounting or CPA (Part II or above).
- Prior experience in Sage channel, ICT reseller, or ERP consulting firm.
- Demonstrated success managing enterprise clients or channel partners.
Key Competencies
- Consultative selling mindset — ability to understand business challenges and position solutions.
- Professional communication and confidence in executive-level meetings.
- Strong organizational and follow-up discipline.
- Integrity, reliability, and a customer-first approach.
- Self-driven and comfortable working in a lean, fast-moving team.
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