Manager - Insurance Services

1 day ago

Nairobi, Nairobi Area, Kenya Talent Safari Full time 1,200,000 - 2,400,000 per year
Role Purpose

The Manager, Insurance Services will be responsible for driving the success of the Protect module in Kenya, overseeing design, distribution, and growth of embedded insurance solutions for workers across formal and informal sectors. This role will focus on execution — building strong insurance partnerships, supporting sales, ensuring operational excellence, and promoting adoption of insurance services through Power's platform.

Key Responsibilities

Sales & Business Development

  • Support B2B2C sales strategy to onboard corporates, employees, SACCOs, and gig platforms with Protect offerings.

  • Work closely with the business development team to integrate insurance into pitches and grow adoption.

  • Work with activation teams to drive uptake and understanding of core offerings.

  • Achieve revenue and uptake targets for insurance products within the Protect module.

Strategic Partnerships

  • Manage day-to-day relationships with insurance companies, brokers, and insuretech partners.

  • Negotiate and maintain commercial terms that benefit customers while driving business sustainability.

  • Coordinate with core partners to ensure successful distribution and product rollouts.

Product & Operations

  • Work with product and tech teams to improve customer onboarding, registration, and claims processes.

  • Monitor product performance and recommend enhancements to ensure Protect offerings remain competitive.

  • Ensure regulatory compliance with the Insurance Regulatory Authority (IRA).

  • Serve as the Principal Officer for Power's insurance agency.

Team Management & Support

  • Provide training to BD Managers, Customer Success, and Customer Support on insurance products to ensure consistent messaging and sales execution.

Market Growth & Reporting

  • Identify opportunities to expand Protect's footprint across health, life, and asset insurance segments .

  • Track KPIs including policy uptake, premium volumes, and claims ratios; prepare regular reports for leadership.

  • Stay informed on market trends and competitor activity in insuretech and microinsurance.

Qualifications & Experience

  • Bachelor's degree in Actuarial Sciences, Insurance, Business, Finance, or related field;

  • A professional insurance certification (COP, ECOP, ANZIIF, etc.) or regulatory license (IRA agent, broker, risk manager) is strongly preferred.

  • 5–7 years' experience in insurance distribution, partnerships, or product management.

  • Experience working with or for insurance companies, brokers, or fintech/insurtech players.

  • Strong understanding of B2B2C and B2C sales strategies and insurance regulatory requirements in Kenya.

  • Proven ability to build partnerships and deliver results against targets.

Key Skills & Competencies

  • Dynamic, ambitious, and execution-focused.

  • Strong networking, negotiation, and partnership management skills.

  • Ability to balance sales drive with operational detail.

  • Excellent communication and stakeholder management.

  • Data-driven approach to performance tracking and improvement.

Why Join Us?

  • Lead the Protect module at a fast-scaling fintech transforming financial wellness across Africa.

  • Work directly with leading insurers, insuretechs, and distribution partners

  • Contribute to expanding access to affordable, impactful insurance products for Kenyan workers.

  • Competitive salary and performance-based incentives.

  • Customer Service Officer

    1 week ago

    Nairobi, Nairobi Area, Kenya Hillspan Insurance Brokers Full time 600,000 - 1,200,000 per year

    Company DescriptionHillspan Insurance Brokers Ltd is a fully fledged insurance brokerage and leading provider of insurance and risk management solutions. Our dynamic team of insurance professionals is committed to offering innovative and cutting-edge solutions that revolutionize the traditional insurance broking landscape. We focus on delivering exceptional...

  • Insurance Brokers RFP: Provision of Medical Insurance Services

    5 days ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time 30,000 - 60,000 per year

    ABOUT INKOMOKO Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient...

  • Insurance Brokers RFP: Provision of Medical Insurance Services

    3 days ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time 180,000 - 360,000 per year

    ABOUT INKOMOKOInkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient...

  • Claims Manager-Nairobi HQ

    1 week ago

    Nairobi, Nairobi Area, Kenya Waumini Insurance brokers Limited Full time 1,200,000 - 2,400,000 per year

    Company:Waumini Insurance Brokers Ltd.Location:Waumini House, WestlandsAbout Us:We are a leading insurance broking firm committed to delivering exceptional customer service and tailored risk solutions to our clients. We pride ourselves on professionalism, integrity, and excellence. To strengthen our team, we are seeking an experienced and...

  • licenced financial advisors

    2 weeks ago

    Nairobi, Nairobi Area, Kenya CIC Insurance Company Full time 180,000 - 450,000 per year

    Company DescriptionCIC Insurance Group is a leading Cooperative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan, and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance, and Asset Management services. Renowned for its pioneering role and...

  • Insurance Sales Representative

    3 days ago

    Nairobi, Nairobi Area, Kenya ICEA LION Group Full time 600,000 - 1,200,000 per year

    Company DescriptionICEA LION Group aims to be the leading Pan African provider of insurance and related financial services. Our mission is to protect and create wealth, guided by our brand promise, "For every life-changing moment, we're better together." We prioritize our customers, value our people, and uphold integrity in delivering on our promises.Role...

  • Insurance Sales Agent

    5 days ago

    Nairobi, Nairobi Area, Kenya ICEA LION Group Full time 300,000 - 900,000 per year

    Company DescriptionICEA LION Group is committed to being the leading Pan African provider of insurance and related financial services. Our mission is to protect and create wealth for our clients. We prioritize our customers' needs, value our employees, and uphold high standards of integrity. Our brand promise is to support our clients through every...

  • CEO – Regional Insurance Brokerage

    5 days ago

    Nairobi, Nairobi Area, Kenya Dorbe-Leit Consulting Limited Full time 900,000 - 1,200,000 per year

    Company DescriptionLocation:Nairobi, KenyaRegion:East Africa, based in KenyaReports to:Board of DirectorsType:Full-Time Executive RoleSector:Financial Services – Insurance BrokingPackage:Competitive with performance-based incentives tied to transformation KPIsSize:Annual turnover Kshs 1.2B. 40 staff.Position SummaryWe are seeking a bold, values-driven,...

  • Call Centre Nursing Executive

    1 week ago

    Nairobi, Nairobi Area, Kenya CIC Insurance Company Full time 900,000 - 1,200,000 per year

    PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical Emergency lines and ensure 24-hour coverage of the Call CentreHandle phone calls and visitors, as well as resolve customers' communication through electronic and physical channelsIssuance of both in and outpatient...

  • Head, Business Solutions-Insurance

    1 week ago

    Nairobi, Nairobi Area, Kenya Standard Bank Group Full time 2,000,000 - 2,500,000 per year

    Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...