Customer Service Representative/Receptionist

5 days ago

Nairobi, Nairobi Area, Kenya Vayacom Limited Full time 30,000 - 60,000 per year

Job Title: Customer Service / Receptionist

Location: Nairobi

Company: Vayacom Limited

About the Company:

Vayacom Limited is a fast-growing technology and internet services provider committed to delivering reliable connectivity and exceptional customer experiences. We are seeking a friendly, professional, and customer-oriented individual to join our team as a
Customer Service / Receptionist
.

Job Summary:

The Customer Service / Receptionist will serve as the first point of contact for clients and visitors. The ideal candidate will handle incoming calls, receive guests, and provide administrative support to ensure smooth office operations and outstanding customer service.

Key Responsibilities:

  • Answer and direct incoming calls in a courteous and timely manner.
  • Greet and welcome clients and visitors, ensuring they are attended to professionally.
  • Maintain a neat and organized reception area.
  • Handle incoming and outgoing correspondence (letters, packages, and emails).
  • Record and relay messages accurately to relevant departments.
  • Provide general information about company products and services.
  • Support administrative tasks such as filing, photocopying, and record keeping.
  • Schedule and confirm appointments or meetings when required.
  • Maintain visitor logs and adhere to company security procedures.
  • Assist with other clerical duties as assigned by management.

Qualifications and Experience

  • Diploma or Certificate in Customer Service, Business Administration, Front Office Operations, or a related field.
  • 2–3 years of experience
    in customer service or front office operations.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Strong organizational skills with attention to detail.
  • Professional appearance and positive attitude.
  • Ability to multitask and work effectively under minimal supervision.

How to Apply:

Interested candidates are invited to send their CV and a brief cover letter to

with the subject line
"Customer Service / Receptionist – Vayacom Limited."

  • Receptionist

    6 days ago

    Nairobi, Nairobi Area, Kenya MIMOSA COURT RESIDENTS COMPANY LIMITED Full time 180,000 - 300,000 per year

    Company DescriptionMIMOSA COURT RESIDENTS COMPANY LIMITED is a real estate company based out of Herrington & Carmichael, 27 Broad Street, Wokingham, United Kingdom. The company is focused on providing high-quality residential properties and exceptional service to its residents. We are dedicated to creating a comfortable and welcoming living environment.Role...

  • Receptionist

    5 days ago

    Nairobi, Nairobi Area, Kenya Dorbe-Leit Consulting Limited Full time 360,000 per year

    Company DescriptionOur client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. .Job DescriptionThe duties and responsibilities associated with this Receptionist position are as follows:Generating and Nurturing Leads:Proactively identify and pursue new sales opportunities through various...

  • Receptionist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 1,800,000 - 2,400,000 per year

    Our client, a Starlink products reseller, is hiring a Receptionist. Job Purpose:To manage front desk operations, support sales activities, handle communication, and provide excellent customer service while maintaining a professional and welcoming environment.Key Responsibilities:• Welcome and assist visitors, manage calls, and handle inquiries.• Maintain...

  • Receptionist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 600,000 - 1,200,000 per year

    Our client, a Starlink products reseller, is hiring a Receptionist. Job Purpose: To manage front desk operations, support sales activities, handle communication, and provide excellent customer service while maintaining a professional and welcoming environment. Key Responsibilities: • Welcome and assist visitors, manage calls, and handle...

  • Customer Service and Sales Representative

    1 week ago

    Nairobi, Nairobi Area, Kenya Exotic Online Full time 144,000 - 720,000 per year

    Company DescriptionExotic Online is committed to driving technology by developing industry-leading solutions that enable faster, more efficient delivery of content to thousands of customers across Africa. We are dedicated to enhancing our technological capabilities and thrive on a sustainable growth trajectory built on innovation and excellence.Role...

  • Spa Receptionist

    5 days ago

    Nairobi, Nairobi Area, Kenya MGallery Hotel Collection Full time 1,200,000 - 2,400,000 per year

    Company DescriptionThe MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a...

  • Customer Service Supervisor

    2 weeks ago

    Nairobi, Nairobi Area, Kenya SunCulture Full time

    Position: Customer Service SupervisorReporting to: Head of Customer ServiceLocation: NairobiRole type: Full-TimeAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves...

  • Customer Success Representative

    2 weeks ago

    Nairobi, Nairobi Area, Kenya NALA Full time

    Our MissionAt NALA, we're building payments for the Next Billion. This means transforming how money moves into Africa, Asia and beyond. By building cutting-edge payment solutions, we're simplifying financial transactions for individuals and businesses alike—helping them thrive in a global economy.We're driven by innovation, community, and the belief that...

  • Customer Success Representative

    2 weeks ago

    Nairobi, Nairobi Area, Kenya NALA Full time

    Our MissionAt NALA, we're building payments for the Next Billion. This means transforming how money moves into Africa, Asia and beyond. By building cutting-edge payment solutions, we're simplifying financial transactions for individuals and businesses alike—helping them thrive in a global economy.We're driven by innovation, community, and the belief that...

  • Customer Service Officer

    5 days ago

    Nairobi, Nairobi Area, Kenya Hillspan Insurance Brokers Full time 600,000 - 1,200,000 per year

    Company DescriptionHillspan Insurance Brokers Ltd is a fully fledged insurance brokerage and leading provider of insurance and risk management solutions. Our dynamic team of insurance professionals is committed to offering innovative and cutting-edge solutions that revolutionize the traditional insurance broking landscape. We focus on delivering exceptional...