Sales Consultant/ Executive

4 days ago

Mombasa Road Nairobi Kenya Stratostaff EA Limited Full time 1,200,000 - 2,400,000 per year
Company Description

Our client in the automotive industry, is looking to on board a Sales Consultant/ Executive in their organization. The role holder will Sell/lease new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Job Description
  • Sell and deliver a minimum number of vehicles per month as per assigned targets
  • Write complete sales orders and processes paperwork in accordance with dealership policies
  • Utilize dealership sales control and follow-up systems.
  • Attend product and sales training courses as requested by Sales Manager.
  • Keep up to date on new products and services within the industry.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Conduct business in an ethical and professional manner.
  • Satisfy the transportation needs of vehicle purchasers.
  • Approach, greet, and help or give direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explain fully product performance, application, and benefits to prospects.
  • Describe all optional equipment available for customer purchase.
  • Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibit high level of commitment to customer satisfaction.
  • Know and understand local laws which govern retail automobile sales.
  • Establish personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values and can explain depreciation to the customer.
  • Ensure that the Sales Manager has an opportunity to meet each customer.
  • Turn 100 percent of closed deals to finance and Commercial manager, along with properly completed paperwork (insurance information, trade title etc.).
  • Prepare sold vehicles for customer delivery prior to customer arrival.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedule first service appointment.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Attend sales meetings and submit timely reports when required.
  • Maintain professional appearance.
  • Conduct other tasks as assigned by immediate supervisor.
Qualifications

Bachelor's degree in Business Management/Sales and marketing or a related field from a recognized university.

Additional Information
  • Three - Five (3-5) years related experience as Sales consultant in automotive industry.
  • Strong business acumen.
  • Environmental adoptability
  • Excellent negotiation and interpersonal skills.
  • High agility, personal standards, and goal oriented.
  • Good analytical, presentation and effective communications skills
  • Good planning and organization skills.
  • Detail-oriented.
  • Excellent report writing skills
  • Excellent problem-solving skills

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