project manager

JOB TITLE: PROJECT MANAGER

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, we are looking for a competent, skilled, and experienced Project Manager to work in Nairobi, Kenya

DUTIES & RESPONSIBILITIES:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
  
• Ensure that all projects are delivered on-time, in full, within scope and within budget
  
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  
• Ensure resource availability and allocation covering both low and peak seasons
  
• Develop a detailed project plan to track progress
  
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
  
• Measure, ensure and report project performance using appropriate systems, tools and techniques
  
• Report and escalate matters to senior management as needed
  
• Manage the relationship with clients and other stakeholders
  
• Perform risk management and ensure all identified risks are mitigated to a minimal level
  
• Create and maintain comprehensive project documentation
  
• Champion safe work procedures and conditions ensuring zero injury to staff
  
• Respond to inquiries, requests, and complaints from clients and customers through multiple channels, including phone, email, physical, chat etc.
  
• Provide accurate and timely information, guidance, and assistance to resolve customer issues and concerns.
  
• Ensure service to client(s) is offered as per the SLA and within the contracted pricing
  
• Contract management ensuring SLA is adhered to and all matters arising are addressed using relevant clauses in the contracts
  
• Maintain a positive and professional attitude in all customer interactions, ensuring a high level of customer satisfaction.
  
• Overall responsible for the financial performance of the project(s) handled
  

KNOWLEDGE, SKILLS, AND EXPERIENCE:

· A Bachelor's degree from a recognized university

· At least 5 years' experience is a similar or closely related role

· Proven experience in office administration, customer service, or related roles.

· Experience working in a medium to large production/processing/manufacturing company

· Working knowledge of EHS in the production/processing/manufacturing industry

· Strong people management skills.

· Excellent communication and interpersonal skills.

· Analytical, problem solver with a keen interest in numbers

· Proficiency in office software

· Strong organizational skills and attention to detail.

· Ability to multitask and prioritize workload effectively.

· Experience working in a human resource outsourcing setting is an added advantage

Interested and qualified applicants should submit their applications through the link below.

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

A Bachelor's degree from a recognized university

· At least 5 years' experience is a similar or closely related role

· Proven experience in office administration, customer service, or related roles.

· Experience working in a medium to large production/processing/manufacturing company

· Working knowledge of EHS in the production/processing/manufacturing industry

· Strong people management skills.

· Excellent communication and interpersonal skills.

· Analytical, problem solver with a keen interest in numbers

· Proficiency in office software

· Strong organizational skills and attention to detail.

· Ability to multitask and prioritize workload effectively.

· Experience working in a human resource outsourcing setting is an added advantage