Sales Associates

7 days ago

Nairobi, Nairobi Area, Kenya Uluzon Limited Full time $40,000 - $60,000 per year
The Role:

Sales Associate

Uluzon Limited

Uluzon Limited is seeking a dynamic and results-driven Sales Associate to join our growing e-commerce platform team. This individual will be responsible for pitching and onboarding targeted sellers to open accounts on Uluzon and become active online sellers. The Sales Associate will train sellers to manage their accounts efficiently, focusing on maximizing product visibility, optimizing sales, and achieving key performance indicators (KPIs). Additionally, the Sales Associate will assist customers with online order placement and guide sellers in choosing the best premium packages for their business success.

Key Responsibilities

Onboarding & Training:

  • Pitch and onboard targeted sellers to open accounts on Uluzon, effectively presenting the platform's benefits and sales potential.
  • Train sellers/vendors on account management, SKU creation, order fulfillment, statement reconciliation, and logistics processes.
  • Advise sellers on optimal product placement and sponsorship to boost on-page visibility and drive sales.

Account Management

  • Support sellers in maintaining their accounts, tracking order fulfillment, and maximizing revenue.
  • Offer ongoing training to enhance sellers' knowledge of Uluzon's tools and features for online selling success.
  • Work with sellers to achieve monthly sales and KPI targets.

Customer Assistance

  • Help customers place orders on the platform, providing exceptional support to enhance their shopping experience.
  • Assist sellers in selecting premium business packages tailored to their goals, maximizing their growth potential.

Sales Optimization

  • Utilize sales analytics to boost account performance, providing insights and recommendations to sellers for increased revenue.
  • Develop strategies to improve sellers' success on the platform and drive engagement.
Ideal Profile:

Qualifications

Proven experience in sales, account management, or customer service, preferably in e-commerce or a related field.

Strong communication and interpersonal skills with a customer-focused attitude.

Knowledge of online selling platforms, SKUs, logistics, and fulfillment processes. Analytical skills to track performance and improve seller engagement and revenue.

Skills

Sales & Negotiation

Training & Development

Account Management

Customer Support

Analytical & Problem-Solving

Benefits

Competitive salary and commission-based incentives

Training and professional development opportunities

Collaborative work environment

Apply Today

Join our innovative team and help Uluzon Limited empower online sellers and enhance the digital shopping experience.

What's on Offer?
  • Attractive Salary & Benefits
  • Flexible working options
  • Opportunity to make a positive impact

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