Expert Marketing Operations Coordinator

7 days ago

Nairobi, Nairobi Area, Kenya IQVIA Full time 900,000 - 1,200,000 per year

Job Title: Expert Marketing Operations Coordinator
Location: Nairobi
Position Type: Contract

About the Company:
Our client is a leading multinational consumer healthcare company, committed to delivering better everyday health through science-based products and expert engagement. With a strong presence across global markets, the company fosters innovation, collaboration, and excellence in all aspects of healthcare marketing and operations.

Role Overview:
Our client is seeking a proactive and detail-oriented Expert Marketing Operations Coordinator to join the Expert team. This role is pivotal in supporting strategic brand and functional initiatives, ensuring seamless coordination across marketing operations, digital activation, sample management, and compliance.

Key Responsibilities:

  • Coordinate timely production and deployment of promotional materials aligned with brand strategy
  • Manage artwork, translations (FWA), regulatory approvals, and content uploads across Veeva CRM, WhatsApp, Email, and Website
  • Support digital activation: upload expert media plans on Lumina, track metrics with agencies, manage webinar logistics and content approvals
  • Track execution outcomes and compile performance reports to inform future activities
  • Conduct quarterly compliance monitoring
  • Track expert budget and manage purchase orders
  • Oversee sample management: RFP approvals, warehouse coordination, and field team support
  • Assist field team activities: activation tracking, promotional meetings coordination, and training session organization
  • Support HCP and Association engagements: invoicing and payment follow-ups

Qualifications & Skills:

  • Bachelor's degree in a biological science or equivalent experience
  • Minimum 3 years' experience as a medical representative (preferred)
  • Background in marketing, brand management, or agency roles
  • Strong communication skills in English; proficiency in French is an advantage
  • Excellent administrative, organizational, and interpersonal skills
  • Creative and analytical mindset
  • Team-oriented and collaborative

Why Join Us?
This is an exciting opportunity to contribute to impactful healthcare initiatives in a dynamic and fast-paced environment. You'll work with a passionate team, gain exposure to global best practices, and help shape the future of expert marketing operations in the region.

#LI-DNP #LI-CES 

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

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