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Medical Sales Representative

5 months ago

Nairobi, Kenya Cosmos Limited Full time

The brain child of Prakash Patel, a talented pharmacist who migrated to Kenya in 1958. He quickly realised the fact that almost all medicine was being imported from abroad. Good medicine was expensive and out of the reach of the majority who were low and middle income earners.
Summary


The job holder will be responsible for pharmaceutical sales, collections, and overall customer service and satisfaction in their respective region with respect to their product portfolio
Key responsibilities

Assess market needs; present suitable Cosmos general health products, close deals, in order to meet set sales targets.
Prepare a daily and weekly and monthly plan clearly showing dates, customers planned for visits, the objectives and outcomes - using the CRM tool.
Provide technical product information to customers, deliver samples, and promote the Cosmos brand in the field
Prepare and deliver appropriate trainings/presentations to chemists, harmacies, distributors, members of the medical fraternity, about general health products showcasing the advantages and effectiveness of Cosmos products - through CMEs, and other appropriate channels
Build positive and trusted relationships with customers, key influencers - participate in selected medical events, congresses, etc. as appropriate
First point of contact for customer complaints - handle and escalate as appropriate using the correct channels
Monitor market trends and conditions and identify any opportunities for competitive advantage, report/escalate relevant insights to the line management
Keep accurate records and documentation of customers, orders, sales numbers, promotional activities, use of monetary and other resources allocated for use as tools of trade, as per the format/instructions that may be issued from time to time
Responsible for collection of payments from customers when due and follow-up of overdue accounts to ensure payment is done
Participate in Company's training programs; actively seek new learning opportunities and professional development to keep up with latest trends in the pharmaceutical industry.
Accountability of promotional materials
Any other duty that may be assigned from time to time.

Requirements
Skills and Attributes

Excellent communication skills;
Time management, planning and organizational skills.
Strong sales and negotiation skills
Adaptability to new and difficult situations
Knowledge of the pharmaceutical market, products, emerging trends.
Able to work a wide range of hours due to business demands including weekends and late evenings
Influencing skills
Valid driving licence
Computer Literacy i.e. Ms. Word, Excel, PowerPoint, Access etc.

Qualifications and Experience

Diploma in Biomedical Sciences or related field and at least 5 years' experience in pharmaceutical sales
Diploma in Pharmacy acceptable with at least five (5) years' experience in pharmaceutical sales Licenced by PPB