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Sales Consultants

3 months ago

Nairobi, Nairobi Area, Kenya Peugeot Kenya Full time
The brand's commitment to its customers includes offering an exhilarating and enhanced driving experience, racy design, and uncompromised quality. These qualities add to the excitement of driving each and every PEUGEOT.
Role Summary
We are seeking dedicated, proactive, and hard-working individuals to drive sales.

This role entails selling/leasing new vehicles, delivering top-notch customer service, and assisting clients in finding the best products or services to suit their needs.

Duties and Responsibilities

Identify potential customers and generate leads using various methods such as networking, cold calling, and referrals.
Negotiate and close sales deals to maximize revenue.
Understand customer needs and requirements by asking effective questions and being a good listener.
Provide detailed information on products and services, including demonstrations and comparisons.
Offer customized solutions to customers to meet their specific needs.
Complete sales orders accurately and process paperwork according to dealership policies.
Utilize dealership sales control and follow-up systems per brand standards.
Attend product and sales training courses as required.
Maintain a follow-up system for owners to encourage repeat and referral business that contributes to customer satisfaction.
Conduct market research to identify selling opportunities and evaluate customer needs.
Stay updated on industry best practices and promotional trends in the automotive industry.
Analyse the potential of the territory or market to track sales and status reports.
Conduct business ethically and professionally.
Keep accurate records of sales, customer interactions, and sales activities.
Provide regular reports on sales performance, forecasts, and market feedback.
Use CRM software to manage customer information and track sales activities.
Be aware of local laws governing retail and fleet automobile sales.
Work closely with the sales team and other departments to achieve overall business goals.
Participate in team meetings and share industry best practices with colleagues.
Provide support and training to new sales team members as needed.

Requirements
Education

Bachelor's Degree in Business Management/Sales and Marketing or a related field from a recognised university.

Experience

Five – Seven (5-7) years of related experience as a Sales Consultant in the automotive industry.
Strong business acumen.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Proven track record of achieving and exceeding sales targets.
In-depth knowledge of automotive products, industry trends, and customer behaviour.
Exceptional leadership and interpersonal skills.
Strong communication and negotiation abilities.
Proficiency in CRM software and sales analytics tools.
Ability to collaborate effectively with cross-functional teams.
Continuous learning orientation and adaptability to evolving market conditions