Sales Consultants at

4 months ago


Nairobi, Nairobi Area, Kenya Associated Motors Limited (AML) Full time

Established in July 1964, Associated Motors Limited is one of East Africa's prime 3S dealerships in the more extensive Isuzu East Africa Network.

For 60 years, AML has not only been a market leader but also an all round Isuzu solutions provider with comprehensive aftersales support that includes fleet service and parts supply.


Key Responsibilities:

Customer engagement:
Assist customers in providing them with information on our range of Isuzu vehicles, parts and services.

Sales processing:

Manage the entire sales process from initial inquiry to final purchase, ensuring a smooth and efficient experience for the customer.


Client outreach:

Proactively seek out new clients through various channels, including cold calls, networking events, and boots on ground campaigns, to drive new vehicle sales.


Product knowledge:

Stay up to date with the latest Isuzu models, features, and promotions to provide accurate information and recommendations to customers.


Sales targets:
Achieve monthly and quarterly sales targets, contributing to the overall success of the dealership.

CRM management:
Maintain accurate and detailed records of customer interactions and transactions in our CRM system.
Follow-up: Conduct follow-up calls and emails with potential and existing customers to build and maintain strong relationships.

Team collaboration:
Work closely with the sales team, finance department, and service team to ensure a cohesive and customer-centric approach

Qualifications:

Experience:
Previous experience in sales, preferably in the automotive industry, is highly desirable.

Communication skills:
Excellent verbal and written communication skills with a friendly and professional demeanor.

Customer service:
Strong customer service skills with a genuine passion for helping customers find the perfect vehicle.

Sales acumen:
Proven ability to meet and exceed sales targets, with a proactive and results-driven approach.

Product knowledge:
Ability to quickly learn and retain detailed information about our product line and industry trends.

Tech savvy:
Proficient in using CRM software and Microsoft Office Suite.

Education:

Bachelor's degree in business administration, Marketing, or related field; additional qualifications in sales or marketing will be an advantage.


Team player:
Ability to work well within a team and contribute to a positive work environment.

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