Current jobs related to Business Operations Manager - Nairobi, Nairobi Area - HF Group

  • Business Operations Specialist

    3 days ago

    Nairobi, Nairobi Area, Kenya UNICEF Full time

    Job Description:As a Business Operations Specialist, you will play a key role in ensuring the smooth operation of our company. Your responsibilities will include coordinating administrative tasks, managing schedules, and providing exceptional customer service.Key Responsibilities:Coordinate with cross-functional teams to achieve business objectivesManage and...

  • Business Development and Operations Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya GLAFPOL Full time

    We are seeking a proactive and motivated individual to join our team as a Business Development and Operations Officer (Internship). This role offers an exciting opportunity to contribute to both business development and operational functions, playing a key role in advancing GLAFPOL's mission.About GLAFPOL: GLAFPOL is a research and analytical firm based in...

  • Operations Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Operations Manager - Events Manage all event operations, including event planning, delivery, logistics, and staffing requirements. Develop strategies to increase satisfaction levels among hirers, patrons, and suppliers. Assist with routine venue administration, human resource issues, budgets, and emergency procedures. Manage event security and contractors,...

  • Business Manager

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Clovers Management & Training Consultants Ltd Full time

    Success in the staffing industry depends on one thing: placing the right person in the right position. How is this accomplished? By knowing one's clients and candidates Since 1978, Clovers Management & Training Consultants Ltd. has worked with thousands of businessesDuties and Responsibilities Provide research and insights on CODO strategy. Accelerate CODO...

  • Procurement and Operations Manager

    2 months ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Procurement job vacancies in Kenya. About TechnoServe:Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe's work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of businesses and markets to create sustainable pathways out of poverty.The communities in which we...

  • Assistant Manager Bancassurance Operations

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

    Job Title: Insurance SpecialistCompany: Old Mutual KenyaJob Summary: Develop and implement strategies to generate revenue through specialist insurance classes, enhance distribution capacity, and manage a team to ensure business growth and high customer service standards.Job Description:Old Mutual Kenya is a leading provider of long-term savings, asset...

  • Assistant Manager Bancassurance Operations

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

    Generate insurance business revenue through Bancassurance products, manage operations team, and ensure compliance with approved SOPs and credit policies. Key responsibilities include product knowledge creation, financial business development and reporting, people management, and compliance. Ideal candidate has 7+ years of insurance experience, professional...

  • People Operations Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya DGB Group Full time

    As People Operations Manager at DGB Group, you will establish a seamless environment where every employee can perform at their best, contributing to the company's success and feeling fulfilled in their role. You will oversee employee records, administrative processes, onboarding, and employee career development, ensuring operational efficiency and compliance...

  • Business Development Manager – Trade Finance

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Co-operative Bank of Kenya Full time

    The Co-operative Bank of Kenya Limited is a leading financial institution in Kenya, offering a range of banking services to individuals and businesses. Business Development Manager – Trade Finance The successful jobholder will be required to: Innovate and develop new Trade Finance Products to grow the Bank's contingent book and non-funded income...

  • Operations Accountant

    4 weeks ago

    Nairobi, Nairobi Area, Kenya ACCA Full time

    Lead Operational Finance Specialist responsible for providing strategic financial guidance and support to regional management, driving business growth and improvement initiatives. We're the world's most forward-thinking professional accountancy body, working to build the profession and make society fairer and more transparent. Our team has more than...

  • Business Development Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Business Development ManagerOur client, a fintech pioneer, is revolutionizing the financial landscape with a vision to simplify payments for endless possibilities. With a strong presence in Africa, they have become a driving force in the fintech space, connecting millions worldwide through secure and seamless digital payment solutions. Their impressive $23...

  • Operations Director

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time

    Regional Operations Director sought to lead East Africa operations for a high-growth social enterprise, driving strategic growth, system development, and team management. Inkomoko is a social enterprise with a vision of thriving communities in Africa, where young people and refugees are engaged, and African solutions are unleashed to solve African...

  • Business Development Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Role OverviewBlack Pen Recruitment is seeking a highly skilled Business Development Manager to join our dynamic team. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our client base in the fintech industry.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed sales targetsBuild and...

  • Manager, Regional Finance and Operations

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    **Regional Finance and Operations Manager** **Summary:** Manage financial and operational aspects of CIVIC's East Africa offices, ensuring compliance with internal and donor policies, and providing support to the Regional Director. **About CIVIC** Center for Civilians in Conflict (CIVIC) is an international nonprofit organization working to improve...

  • Business Development Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Business Development ManagerOur client, a fintech pioneer, is revolutionizing the financial landscape with a vision to simplify payments for endless possibilities. With a strong presence in Africa's fintech space, they have connected millions worldwide through secure and seamless digital payment solutions. As a Business Development Manager, you will be...

  • Business Development Manager

    21 hours ago

    Nairobi, Nairobi Area, Kenya GAP RECRUITMENT SERVICES LIMITED Full time

    **Job Title:** Regional Business Development Executive**Job Summary:** We are seeking a highly motivated and experienced Regional Business Development Executive to drive sales growth and expand market share for our clients high-end residential, SME, and Commercial & Industrial (C&I) solar solutions across the East Africa region.Key Responsibilities:Develop...

  • Business Professional

    3 days ago

    Nairobi, Nairobi Area, Kenya UNICEF Full time

    Job SummaryWe are seeking a highly skilled Business Professional to join our team. The ideal candidate will have a strong background in business operations and a proven track record of success.Key ResponsibilitiesDevelop and implement business strategies to drive growth and profitability.Manage and lead cross-functional teams to achieve business...

  • Operations Coordinator

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Sagan Full time

    Job Title: Global Talent CoordinatorCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.Position...

  • Business Analyst

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Finn Church Aid (FCA) Full time

    Finn Church Aid - Action for Human Dignity Finn Church Aid (FCA) is the largest Finnish development cooperation organisation and the second largest provider of humanitarian assistance. We operate in 15 countries, where the needs are most dire. We work with the poorest people, regardless of their religious beliefs, ethnic background or political...

  • Deputy Manager – Business Development

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Madison Group Limited Full time

    Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in...

Business Operations Manager

4 months ago

Nairobi, Nairobi Area, Kenya HF Group Full time

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Principle Accountabilities

Compliance and Operations Management:
Lead Development and implementation of HFDI and Group policies and procedures to streamline business processes and enhance efficiency.
Monitor and analyze operational metrics to identify areas for improvement and implement solutions accordingly.
Oversee the management of property assets, including leasing, maintenance, and tenant relations.
Ensure compliance with regulatory requirements and industry standards.
Identify, evaluate and propose mitigations that could affect the HFDI's objectives, projects, or operations
Evaluate existing business processes and workflows to identify inefficiencies, bottlenecks, and areas for optimization.

Process Improvement:
Work cross-functionally to redesign processes, streamline workflows, and automate manual tasks using best practices and innovative solutions.
Monitor and measure process improvements to ensure sustainable results and ongoing operational excellence.
Prepare regular reports and presentations on operational performance for senior leadership.

Technology Enablement:
Collaborate with IT and business units to assess technology needs and opportunities for digital transformation.
Identify and implement technology solutions to enhance efficiency, productivity, and decision-making across the organization.
Lead the integration and adoption of new technology platforms, ensuring alignment with business objectives and user requirements.

Team Leadership:
Lead and motivate a team of site administrators and other operations staff to achieve company goals and objectives.
Provide guidance, coaching, and mentorship to team members to foster professional development.
Foster a culture of collaboration, accountability, and continuous improvement within the operations department
Monitor key performance indicators (KPIs) and metrics to track operational performance and ensure targets are met.

Customer Focus:
Ensure that operations are customer-centric and contribute to high levels of customer satisfaction.
Address and resolve customer issues related to operational performance.

Key Competencies and Skills
Technical competencies

Proven work experience as an Operations Manager or equivalent.
Knowledge of CRM software and Microsoft Office Suite.
Solid customer service attitude with excellent negotiation skills.
Knowledge of KYC/AML compliance requirements.
Strong Process orientation.
Knowledge of agile methodologies.
Astute product knowledge.
Analytical skills.
Project Management skills.

Leadership Competencies

Performance Management.
Strategic orientation.
Stakeholder influencer.
Result orientation.
Strong communication and team management skills.
Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.

Minimum Qualifications, Knowledge and Experience

Academic Qualifications:
Bachelor's Degree in a Business-related field or any relevant field.

Relevant Agile Certification such as: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP) or Prince is an added advantage.


Experience:
Minimum of 5 years of experience in Operations management or a similar role.
Demonstrated experience in developing and implementing process flows.
Demonstrated experience in identifying inefficiencies and implementing process improvements.
Proven experience in a leadership or managerial role, with responsibilities for leading teams and managing staff.