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General Manager
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Operations Manager
1 month ago
Manage all event operations, including event planning, delivery, logistics, and staffing requirements.
Develop strategies to increase satisfaction levels among hirers, patrons, and suppliers.
Assist with routine venue administration, human resource issues, budgets, and emergency procedures.
Manage event security and contractors, ensuring compliance with statutory and regulatory requirements.
Develop and implement additional event revenue opportunities within the local market.
Resolve escalated operational problems and ensure customer satisfaction.
Have a Bachelor's degree in Business Administration, Commerce, Marketing, or Strategic Management from a recognized institution.
Possess at least 5 years of experience in senior management in small to medium organizations.
Demonstrate strong oral and written communication skills, professionalism, and ability to maintain confidentiality.
Be able to meet deadlines, prioritize tasks, and make independent decisions.
Strong ability to design and implement programs and activities as required.
Manage events at the venues, ensuring operational efficiency and customer satisfaction.
Develop and implement strategies to increase revenue and improve operational efficiency.
Collaborate with internal and external stakeholders to achieve business objectives.
This role requires a strategic thinker with excellent communication and problem-solving skills. The ideal candidate should have a strong background in event management, with experience in senior management roles. The role requires a high degree of professionalism, attention to detail, and ability to prioritize tasks and make independent decisions.
