Business Development Manager

4 weeks ago


Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time
Business Development Manager

Our client, a fintech pioneer, is revolutionizing the financial landscape with a vision to simplify payments for endless possibilities. With a strong presence in Africa, they have become a driving force in the fintech space, connecting millions worldwide through secure and seamless digital payment solutions. Their impressive $23 billion worth of transactions across 35 countries in Africa for companies including Microsoft, Twitter, and Uber solidified their position as Africa's most valuable startup. As a Business Development Manager, you will be part of a dynamic team that's shaping the future of finance. At our client's company, innovation, inclusivity, and excellence are the cornerstones of their culture, where your work will have a meaningful impact on millions of lives and businesses.

Key Responsibilities
  • Meet and/or exceed sales quotas by engaging with prospects and setting up high-quality meetings that lead to quality pipeline and revenue
  • Utilize lead generation tools available for outreach to source leads via outbound prospecting
  • Make contact with potential new customers across a variety of channels - phone, email, social, chat
  • Initiate the salesforce cycle right from lead generation to transacting customers
  • Ensure effective management of relationships with key merchants (enterprise businesses)
  • Develop and maintain a robust and enterprise-focused pipeline deals in CRM (Freshsales)
  • Ensure that customer complaints are investigated and promptly resolved across all channels
  • Review sales performance against set budgets on a periodic basis and recommend action plans for improvement
  • Prepare weekly/monthly/quarterly/yearly sales reports for management's review
  • Act on behalf of; and perform any other duties that may be assigned by management
  • Maintain expert knowledge in the use cases and benefits of the company's offerings and how they impact each user in an organization
  • Support in creation of sales messaging, follow-up, and presentations to customer and prospect accounts
  • Develop creative ways and ideas for reaching and engaging with prospect personas


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