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Estate Maintenance Officer at

4 months ago

Nairobi, Nairobi Area, Kenya Unity Homes Full time
Unity Homes is a Kenyan-based real estate development company.

Our aim is to create happy, beautiful communities, by providing professionals and their families with affordable, investments grade and high quality homes.

Our current project is,Unity West, a residential estate in Tatu City, Nairobi. The low rise estate of 384 houses, is currently under construction.
Key Responsibilities

Manage the handover process with clients and follow up on any issues raised by the client during handover.
Periodically follow up with the client after handover and address any concerns that may arise.
Run the maintenance hotline.
Conduct the final sign off warranty period at 1 year after handing over to clients.

Plan, budget, schedule, and oversee all repairs and ensure they are conducted as per the stipulated quality and safety standards.

Create method statements and JSAs for repair activities being carried out within the estate.
Record all repairs and offer suggestions on necessary improvements for future projects.
Create a long-term maintenance plan for the projects' common spaces, infrastructure, driveways, and landscaping.
Organise and supervise the maintenance activities as per the maintenance plan and schedule.
Other assignments as required.

Qualifications

Minimum 3 years of experience in estate management and exposure to construction activities.
Diploma in any construction – related course or property management.
Excellent client relationship management.
Continuous improvement attitude.
To act with integrity and honesty at all times.
Ability to maintain good relationships.
Excellent organisational and planning skills.
Ability to meet tight deadlines and schedules while maintaining safety and profitability.
Excellent verbal and written communication skills.
Ability to work with minimum supervision.