Customer Service Officer

Job PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.Customer Service Officer (REF:CSO/06/24)SummaryThe Officer will be responsible for management of...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.SummaryWe are looking for a confident...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.SummaryPrinciple Accountabilities To manage queues by constantly monitoring customers wait time so as to ensure timely customer service. To offer excellent customer...

Experience lightning-fast internet with WaveX ISP Enjoy seamless streaming, gaming, and browsing with unbeatable reliability and support. Connect with us for a smarter, faster, and more connected futureSummary We are looking for a Call Center Customer Service Representative to provide outstanding service to our customers and potential customers. You will be...

Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in the slums of Nairobi. Kennedy Odede, who grew up in the Kibera slum, founded SHOFCO in 2004 with a focus on youth and gender empowerment.Key Roles and Responsibilities: Receive customer requests, attend...

Sensei Institute of Technology (SiT) is a leading construction skills technical training college in Kenya. We have a strong practical training that ensures everyone excels in different skills of their choice.Read more about this companyCustomer Service RelieverJob functions:Manage large amounts of incoming calls Identify and assess customers' needs to...

Customer Service Assistant Emerge Egress Consulting is a Management and Training Consulting firm established in 2017. We specialize in offering tailored and proficient HR Management training and team building services. Role Objective Our client is seeking a competent customer service assistant to join their team. The ideal candidate will be responsible...

Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services.Role ObjectiveOur client is seeking to hire a competent customer service assistant who will be responsible for enquiries, product demonstrations,...

Customer Service Representative OpportunityWe are seeking a dedicated individual to join our team as a Customer Service Representative. The selected candidate will play a crucial role in offering support and assistance related to our products or services. Your main objective will be to address inquiries, concerns, or issues from customers in a courteous and...

Bayes, which is the trading name of PI Capital is a diversified Kenyan Microfinance. This association gives the mobile lender access to a number of bankable services based on the robust technological infrastructure that its parent company has assembled. Bayes is an award-winning micro finance institution based in Nairobi, Kenya that provides mobile...

ABOUT THE COMPANYFor nearly 130 years, H.B. Fuller has been a leading global industrial adhesives manufacturer. Through our shared vision, strong leadership and spirit of collaboration, we consistently deliver the adhesive innovations that enhance your products and lives.JOB SUMMARYMINIMUM REQUIREMENTS 2+ Years' Experience High school degree; commercial...

H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets.PRIMARY DUTIES For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers. Handle in a...

Kenya Forest Service is a corporate body established under the Forest Conservation and Management Act no 34 of 2016 (henceforth referred to as the Act). The Act which was operationalized on 31st March 2017, gave the Service's mandate as "to provide for the development and sustainable management, including conservation and rational utilization of all forest...

ABOUT THE COMPANYKenya Airways is the Africa's Leading Airline-Business in the World.JOB SUMMARYJob RequirementsO level C plain.Experience delivering service in demanding consumer environment.Fluency in appropriate foreign languages is an added advantage.Knowledge of KQ/Customer airline DCS.Minimum 2 years' experience in airline industry preferably in...

GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world's largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk...

ABOUT THE COMPANYCigna is a global health service company with 95 million customers around the world and more than 40,000 employees worldwide. As your partner in health, we're available for our customers 24/7 with an expansive network built to help them meet their health goals. We're on a mission to improve the health, well-being and peace of mind of those...

Job Overview:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will play a pivotal role in ensuring exceptional patient experiences through effective communication, problem resolution, and proactive service delivery.Key Responsibilities:Receive Clients: Greet and receive patients...

Customer service jobs in Kenya. About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise.SummaryISON Xperiences Kenya is seeking motivated and experienced Debt Collection Specialists to join our team in...