Customer Service
3 months ago
Customer Service Representative Opportunity
We are seeking a dedicated individual to join our team as a Customer Service Representative. The selected candidate will play a crucial role in offering support and assistance related to our products or services. Your main objective will be to address inquiries, concerns, or issues from customers in a courteous and professional manner.
Responsibilities include:
- Responding to customer calls, emails, or chats
- Handling and resolving customer complaints
- Assisting with product or service purchases
- Providing demonstrations of products or services
- Maintaining accurate records of customer interactions
- Collaborating effectively with other departments
Successful candidates will possess exceptional communication and interpersonal skills. A strong understanding of our products or services will be necessary to deliver outstanding customer service and ensure customer satisfaction.
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Customer Service
6 months ago
Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthJob PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...
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Customer Service
4 weeks ago
Nairobi, Nairobi Area, Kenya Ital Global Full timeA Human Capital Consultancy firm seeks a professional to assist organizations with HR activities and work. The ideal candidate will have a Bachelor's degree in Business Administration, excellent communication skills, and at least one year of customer service experience. Key responsibilities include maintaining a positive attitude, investigating customer...
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Customer Service Executive
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeDeliver exceptional customer experiences to our clients by addressing inquiries, resolving issues, and providing guidance on digital lending and logbook loan services. Foster strong relationships with stakeholders and assist customers in navigating our online platform. Serve as the primary point of contact for customer inquiries via phone, email, and live...
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Customer Service Representative
10 hours ago
Nairobi, Nairobi Area, Kenya Rubrik Full time 25,000 - 40,000 per monthKey ResponsibilitiesSales Performance: Meet or exceed monthly sales targets through effective product knowledge, market awareness, and strong interpersonal skills.Customer Engagement: Provide exceptional customer service by actively listening to customers, responding promptly to their needs, and offering personalized solutions.Team Collaboration: Work...
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Customer Service Representative
7 hours ago
Nairobi, Nairobi Area, Kenya Rubrik Full time 25,000 - 40,000 per monthKey ResponsibilitiesSales Performance: Meet or exceed monthly sales targets through effective product knowledge, market awareness, and strong interpersonal skills.Customer Engagement: Provide exceptional customer service by actively listening to customers, responding promptly to their needs, and offering personalized solutions.Team Collaboration: Work...
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Customer Service Executive
1 month ago
Nairobi, Nairobi Area, Kenya Calltronix Contact & Training Centre Full timeCustomer Service Executive (International Campaign) at Calltronix Contact & Training Centre, a business communication and collaboration process automation company, seeks a highly skilled professional to manage a large number of repair requests, solve customer issues, and provide exceptional customer service. Key Responsibilities: Manage a large number...
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Customer Service Representative
3 weeks ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthJoin Our Team as a Customer Support Specialist! We are seeking a personable and dedicated Customer Support Specialist to become part of our dynamic team. In this position, you will be the main liaison for our clients, handling their questions, troubleshooting problems, and guaranteeing an exceptional service experience. Requirements: Excellent...
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Customer Service Executive
4 weeks ago
Nairobi, Nairobi Area, Kenya Calltronix Contact & Training Centre Full timeCustomer Service Executive (International Campaign) sought for a business communication and collaboration process automation company to manage repair requests, provide exceptional customer service, and scale operations through automation and team collaboration. Key responsibilities include troubleshooting home repairs, managing a large volume of requests,...
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Customer Service Lead
7 hours ago
Nairobi, Nairobi Area, Kenya Golden start Full time 18,000 - 25,000 per monthJob SummaryWe are looking for a talented Customer Service Lead to join our team at Golden start. In this role, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable stay.DutiesProvide personalized assistance to guests throughout their stayAddress guest complaints and resolve issues promptly and...
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Customer Service Representative
7 hours ago
Nairobi, Nairobi Area, Kenya Blue sky Full time 25,000 - 38,000About Blue Sky:We are a leading retailer committed to providing exceptional customer service and creating a positive shopping experience. Our team members play a critical role in achieving this goal, and we are seeking a talented Customer Service Representative to join our team.Job Description:The successful candidate will be responsible for handling cash...
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Customer Service and Sales Professional
10 hours ago
Nairobi, Nairobi Area, Kenya FFP Full time 48,000 - 96,000 per monthWe are seeking a highly motivated Customer Service and Sales Professional to join our team at FFP. This sales role requires excellent communication skills, flexibility, and a strong commitment to delivering exceptional customer service.Key Responsibilities:Greet customers and respond to their inquiriesAssist customers in finding products and providing...
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Customer Service and Sales Professional
7 hours ago
Nairobi, Nairobi Area, Kenya FFP Full time 48,000 - 96,000 per monthWe are seeking a highly motivated Customer Service and Sales Professional to join our team at FFP. This sales role requires excellent communication skills, flexibility, and a strong commitment to delivering exceptional customer service.Key Responsibilities:Greet customers and respond to their inquiriesAssist customers in finding products and providing...
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Customer Service/Support
3 weeks ago
Nairobi, Nairobi Area, Kenya Weider LTD Full time 24,000 - 53,000 per monthWe are seeking a talented Distribution Associate to join our committed team. Your responsibilities will include:Managing the systematic distribution of products to diverse locations.Guaranteeing that shipments are accurate and timely.Demonstrating strong attention to detail to uphold quality standards.The successful candidate should have:Excellent...
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Customer Success Fellow
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeShukran is transforming the tipping and financial services landscape for service workers in Kenya's hospitality industry. Our digital platform facilitates seamless tipping and financial inclusion, supporting service workers across hotels, restaurants, and tour operations.The Customer Success Fellow will assist in various aspects of customer support, user...
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Customer Experience Executive
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeThe Customer Experience Executive role involves building trust with customers through open communication to drive loyalty and retention. The ideal candidate will have a strong understanding of financial solutions and market trends, with excellent interpersonal skills and a solutions-focused mindset. Key responsibilities include: Updating customer...
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Customer Support Professional
7 hours ago
Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthCompany OverviewLiberty is a leading organization dedicated to delivering exceptional customer experiences. We are seeking an experienced professional to join our team as a Customer Support Professional.Job SummaryWe are looking for a skilled and dedicated individual to provide top-notch customer support and administration services. The successful candidate...
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Customer Support Liaison
7 hours ago
Nairobi, Nairobi Area, Kenya Nexa solutions Full time 35,000 - 50,000 per monthAbout Nexa Solutions:Nexa Solutions is a dynamic and innovative company that values exceptional customer service.Job Description:We are seeking a skilled Customer Support Liaison to join our team. As the main point of contact for our clients, you will be responsible for handling inquiries, resolving issues, and ensuring an outstanding customer experience.Key...
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Customer Experience Executive
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeBuild sustainable relationships with customers through open communication, delivering customer value propositions, and leveraging strong bonds to create loyalty and satisfaction. Key responsibilities include updating customer profiles, providing informed market analysis, ensuring portfolio accuracy, and offering personalized solutions. The ideal candidate...
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Customer Support Representative
7 hours ago
Nairobi, Nairobi Area, Kenya GROWTHSPERE ORGANIZATION Full time 7,500 - 10,800As a Customer Support Representative at GROWTHSPERE ORGANIZATION, you will play a vital role in providing assistance to consumers via digital platforms. Your primary goal is to create a seamless and favorable interaction by resolving customer issues and offering advice on products and services.Key Responsibilities:Engage with clients and understand their...
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Customer Engagement Specialist
7 hours ago
Nairobi, Nairobi Area, Kenya Rubrik Full time 27,000 - 51,000 per monthJob Summary:We are seeking a talented Sales and Business Development Representative to join our team at Rubrik. In this role, you will be responsible for identifying new business opportunities, developing and maintaining strong relationships with clients, and driving sales growth through effective sales execution and market insight.This is an excellent...