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Customer Service
4 weeks ago
Customer Service Representative Opportunity
We are seeking a dedicated individual to join our team as a Customer Service Representative. The selected candidate will play a crucial role in offering support and assistance related to our products or services. Your main objective will be to address inquiries, concerns, or issues from customers in a courteous and professional manner.
Responsibilities include:
- Responding to customer calls, emails, or chats
- Handling and resolving customer complaints
- Assisting with product or service purchases
- Providing demonstrations of products or services
- Maintaining accurate records of customer interactions
- Collaborating effectively with other departments
Successful candidates will possess exceptional communication and interpersonal skills. A strong understanding of our products or services will be necessary to deliver outstanding customer service and ensure customer satisfaction.
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Call Center Customer Service Representative at
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Nairobi, Nairobi Area, Kenya Wavex Internet Service Provider Full timeExperience lightning-fast internet with WaveX ISP Enjoy seamless streaming, gaming, and browsing with unbeatable reliability and support. Connect with us for a smarter, faster, and more connected futureSummary We are looking for a Call Center Customer Service Representative to provide outstanding service to our customers and potential customers. You will be...
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Customer Service
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Nairobi, Nairobi Area, Kenya Ital Global Full timeWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.SummaryWe are looking for a confident...
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Customer Service
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Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per monthJob PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...
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Customer Service
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Nairobi, Nairobi Area, Kenya Fertility Point Full timeFertility Point is a team of highly qualified and internationally trained IVF consultants and senior embryologists with proven expertise in successful treatment of infertility.Requirements2-3 years of customer service experience, preferably in healthcare. Excellent communication and problem- solving skills. Ability to assist and manage patient inquiries.
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Customer Service Intern at
2 months ago
Nairobi, Nairobi Area, Kenya Bayes Full timeBayes, which is the trading name of PI Capital is a diversified Kenyan Microfinance. This association gives the mobile lender access to a number of bankable services based on the robust technological infrastructure that its parent company has assembled. Bayes is an award-winning micro finance institution based in Nairobi, Kenya that provides mobile...
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Customer Service Agent
2 months ago
Nairobi, Nairobi Area, Kenya H.B. Fuller Full timeABOUT THE COMPANYFor nearly 130 years, H.B. Fuller has been a leading global industrial adhesives manufacturer. Through our shared vision, strong leadership and spirit of collaboration, we consistently deliver the adhesive innovations that enhance your products and lives.JOB SUMMARYMINIMUM REQUIREMENTS 2+ Years' Experience High school degree; commercial...
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Customer Service Representative
2 days ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeCustomer Service Representative Customer Service Representative SunCulture is a leading provider of innovative technology solutions for smallholder farming households in Africa. We are seeking a highly skilled and motivated Customer Service Representative to join our team. About the Role The Customer Service Representative will be responsible for...
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Customer Service Agent at
4 weeks ago
Nairobi, Nairobi Area, Kenya H.B. Fuller Full timeH.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets.PRIMARY DUTIES For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers. Handle in a...
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Customer Service Manager at
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Nairobi, Nairobi Area, Kenya GardaWorld Full timeGardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world's largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk...
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Customer Service Manager
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Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeCustomer service jobs in Nairobi. Your opportunitySidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and...
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Customer Service Supervisor
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Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAbout SunCulture:Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest...
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Customer Service Agent
2 months ago
Nairobi, Nairobi Area, Kenya Kenya Airways Full timeABOUT THE COMPANYKenya Airways is the Africa's Leading Airline-Business in the World.JOB SUMMARYJob RequirementsO level C plain.Experience delivering service in demanding consumer environment.Fluency in appropriate foreign languages is an added advantage.Knowledge of KQ/Customer airline DCS.Minimum 2 years' experience in airline industry preferably in...
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Customer Service Reliever at
1 month ago
Nairobi, Nairobi Area, Kenya Sensei Institute of Technology (SiT) Full timeSensei Institute of Technology (SiT) is a leading construction skills technical training college in Kenya. We have a strong practical training that ensures everyone excels in different skills of their choice.Read more about this companyCustomer Service RelieverJob functions:Manage large amounts of incoming calls Identify and assess customers' needs to...
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Customer Service Manager
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Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeCustomer service jobs in Kenya. About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the...
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Customer Service Representative
2 days ago
Nairobi, Nairobi Area, Kenya SunCulture Kenya Limited Full timeCustomer Service Representative Join our team at SunCulture, a leading provider of innovative technology solutions for smallholder farmers in Africa. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our customers. About SunCulture SunCulture was founded in...
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Customer Service Representative
3 weeks ago
Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.Key Responsibilities Responsible for the coordination of various business management, timely feedback of...
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Customer Service Representatives at
4 weeks ago
Nairobi, Nairobi Area, Kenya R4Kenya Full timeThe leading recruitment & training firm, specializing in the placement of candidates with clients around the world.ResponsibilitiesCustomer Support: Respond to customer inquiries via phone, email, chat, or other communication channels in a prompt and courteous manner.Technical Troubleshooting: Assist customers with basic technical issues related to hardware,...
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Customer Service Representative
3 weeks ago
Nairobi, Nairobi Area, Kenya Poa Internet Full timeWe believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced.Mission...
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Customer Service Officer at
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Nairobi, Nairobi Area, Kenya HF Group Full timeHousing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.SummaryPrinciple Accountabilities To manage queues by constantly monitoring customers wait time so as to ensure timely customer service. To offer excellent customer...
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Customer Service Representative
1 month ago
Nairobi, Nairobi Area, Kenya Cigna Full timeABOUT THE COMPANYCigna is a global health service company with 95 million customers around the world and more than 40,000 employees worldwide. As your partner in health, we're available for our customers 24/7 with an expansive network built to help them meet their health goals. We're on a mission to improve the health, well-being and peace of mind of those...