Customer Success Specialist

4 hours ago


Nairobi, Nairobi Area, Kenya Stawi Experiences Full time
Job Description

As a Client Service Executive at Stawi Experiences, you will be responsible for delivering exceptional customer experiences and ensuring client satisfaction throughout the entire communication and event process.

Key Responsibilities include:

  • Building and maintaining strong relationships with clients.
  • Understanding client needs and expectations.
  • Providing exceptional customer service.
  • Identifying upselling and cross-selling opportunities to enhance client value.

The ideal candidate will have a Bachelor's degree in Event Management, Hospitality, or a related field, and 4+ years of experience in event planning and management.



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