Client Solutions Executive

4 weeks ago


Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

Job Title: Client Solutions Executive

Job Summary:

We are seeking a highly organized and detail-oriented Client Solutions Executive to manage existing client accounts and support pre- and post-sales activities within our contract and temporary staffing division.

Key Responsibilities:

  • Collaborate with the sales team to gather client requirements and assist in preparing proposals, pricing strategies, and Statements of Work (SOW).
  • Act as a liaison between clients and internal teams to clarify service offerings, client needs, and expectations.
  • Provide ongoing support to ensure that client needs are met after the sale, including contract execution, staff deployment, and issue resolution.
  • Maintain regular communication with clients to assess satisfaction levels and address any concerns related to service delivery.
  • Assist in the renewal and upsell process, identifying opportunities to expand services within existing accounts.

Requirements:

  • Experience in account management, sales coordination, or contract management, preferably within the staffing or recruitment industry.
  • Strong organizational skills with a keen attention to detail.
  • Proficiency in Microsoft Office Suite, especially Excel, for managing records and generating reports.
  • Excellent communication and coordination skills for effective teamwork.


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