Process Coordinator Specialist
18 hours ago
Citywalk Limited is a dynamic organization dedicated to delivering exceptional customer experiences. We are committed to fostering a culture of excellence, innovation, and collaboration.
Job Description
The Process Coordinator will play a pivotal role in ensuring the seamless operation of our Online Sales, B2B, Retail Branches, and Social Media departments. This position involves overseeing and optimizing workflows, ensuring alignment between departments, and implementing best practices to enhance customer satisfaction and drive revenue growth.
Key Responsibilities
- Maintain Centralized Role Tracking
- Develop and maintain a centralized role tracker for all directors' tasks and subtasks.
- Ensure daily updates on the tracker, sharing progress with directors and stakeholders.
- Post regular updates on the progress of all roles and address any challenges faced.
- Attending Meetings with Directors
- Accompany directors in all online and physical meetings.
- Document action items, assigned tasks, deadlines, and responsibilities during meetings.
- Maintain a centralized tracking system for all tasks and regularly update progress.
- Constant Follow-up for Director Tasks
- Work closely with department heads and sales administrators to ensure timely execution of reports and tasks.
- Report any operational challenges or issues that may impact smooth operations.
Benefits
As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment that fosters innovation and creativity.
Required Skills and Qualifications
To succeed in this role, you will need excellent communication and organizational skills, the ability to work effectively in a fast-paced environment, and a strong attention to detail. You should also be proficient in utilizing technology to streamline processes and improve efficiency.
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