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Customer Service and Sales Administration Professional

1 week ago

Nairobi, Nairobi Area, Kenya Aminika Manpower ltd Full time

Key Responsibilities

The Sales Admin will be responsible for:

Sales Documentation & Contracts

  • Preparing and processing booking forms, letters of offers/reservation agreements, and other sales documentation.
  • Ensuring correct and timely preparation of purchaser and purchase details, securing necessary signatures, and providing final signed copy to purchaser.

Document Management

  • Following up with customers for all necessary documents, including identification, tax certificates, and proof of payment.
  • Maintaining an organized filing system for customer files and sales-related documentation, ensuring they are easily accessible and up to date.

Database Management

  • Maintaining and updating customer and agents' database, ensuring accurate and current records of all interactions, purchases, and communications.
  • Tracking availability of units and updating availability lists regularly.

Commission Processing

  • Processing and tracking agents' commissions, ensuring accurate calculations and payments based on completed sales.

Event Support

  • Assisting the Sales team in organizing and supporting open days, events, and promotional activities when required.

General Administrative Support

  • Providing administrative assistance to the Sales team in scheduling meetings, maintaining calendars, preparing reports, and any other day-to-day tasks necessary to support the sales process.

Requirements

We require a highly organized and detail-oriented individual with strong communication skills and experience in sales administration or similar role.