E-commerce Operations Associate

13 hours ago

Nairobi, Nairobi Area, Kenya Majid Al Futtaim Full time 1,200,000 - 3,600,000 per year

JOB TITLE
E-Commerce Operations Associate | MAF Retail | Head Office Kenya

Role Summary
The E-Commerce Operations Associate is responsible of supporting with process guidance on the day-to-day execution of company's E-Commerce Operations, which includes Picking, Marshalling, Dispatching activities. When if needed the role holder can plug in and play and support on operation activates,

ROLE PROFILE

  • Support the day-to-day e-commerce fulfilment operations
  • Support process defining on picking, dispatch and last mile teams to ensure all activities are performed effectively and seamlessly.
  • Support 3P'L delivery service providers.
  • Monitor the production KPI's, picking rate, and work towards continuously improving it.
  • Understand, evaluate and problem solve for logistics, operations and other system process hurdles.
  • Ensure accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.
  • Ensure adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.
  • Anticipate the capacity requirements (materials, assets, human) and plan fulfillment activities accordingly.

Requirements

  • Bachelor's degree in E- Commerce or Business Administration
  • 2 – 5 years of professional work experience working in E-Commerce and Fulfilment operations is a must
  • Commercial knowledge is preferred
  • Proiciency in Microsoft Excel is a must
  • Working knowledge of automated distribution and warehouse systems preferred

What We Offer

  • At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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