Payroll Collections Officer

7 days ago

Nairobi, Nairobi Area, Kenya Fin Full time

Job Summary

The Payroll Collections Officer is responsible for ensuring efficient management of payroll-based loan recoveries and compliance with credit processes. The role involves verifying KYC documentation, processing payroll bookings, monitoring arrears, maintaining strong relationships with payroll managers in partner institutions, and ensuring timely collections to maintain portfolio quality and reduce default risk.

Key Responsibilities

  • Establish and maintain strong working relationships with payroll managers across various employers and institutions.

  • Monitor and track collections performance across assigned payroll portfolios to ensure high collection efficiency.

  • Maintain up-to-date and accurate records of all client collections and arrears status.

  • Prepare and submit monthly reports as part of the business review process.

  • Upload client deductions accurately into respective accounts and reconcile variances.

  • Conduct field visits and gather market intelligence from payroll officers and professional networks to identify and mitigate potential risks, including fraud.

  • Follow up with employers to ensure timely remittance of deductions.

  • Ensure all lending and collection activities are in full compliance with company policies, procedures, and regulatory requirements.

  • Support the development, review, and continuous improvement of the company's collections policy and procedures.

Minimum Qualifications and Experience

  • Bachelor's degree in Accounting, Economics, Banking & Finance, Business Administration, or a related field.

  • Proven experience (minimum 3 years) in loan collections, payroll management, or credit control.

  • Strong working knowledge of MS Office and Loan Management Systems.

  • Solid understanding of lending and collection processes.

  • Excellent analytical and problem-solving skills with the ability to prepare and interpret financial data.

  • Strong negotiation, interpersonal, and communication skills.

  • High integrity, attention to detail, and customer-centric approach.

  • Payroll Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Solvo Global Full time

    Payroll & Compliance Coordinator Location: On-site Schedule: 8:00 AM – 5:00 PM MST Employment Type: Full-timeWe are seeking aPayroll & Compliance Coordinatorto manage payroll through QuickBooks, maintain regulatory compliance, and provide administrative support as needed.Role OverviewThis position combines payroll management, compliance tracking, and...

  • HR Officer

    2 days ago

    Nairobi, Nairobi Area, Kenya Volt Management Services Limited Full time

    Role: HR Officer We are looking to employ an HR officer with excellent HR Management skills, and ample experience in the same capacity. The HR officer is expected to be knowledgeable with employment legislation and possess strategic and commercial insight to the labour process. Reporting Line The role will report to the HR Manager. HR Officer...

  • Human Resource Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya FORTUNE CONSULTING LIMITED Full time $120,000 - $180,000 per year

    Fortune Technologies Ltd is seeking to recruit a Human Resource Officer for a client in a fast paced Agri-Business who will support the effective delivery of HR services across recruitment, onboarding, HR administration, employee relations, performance management, learning & development, and compliance. The role ensures smooth HR operations, promotes a...

  • Intern

    1 week ago

    Nairobi, Nairobi Area, Kenya Proto Energy Full time

    The responsibility is to manage records, schedules, and supplies for a maintenance department, performing clerical duties to ensure smooth operations and equipment upkeep. Essential skills include data entry, proficiency with Microsoft Office, excellent communication, organizational skills, and the ability to multitask.Key Responsibilities & DutiesInventory...

  • Collections/DMO Officer – Asset Finance/IPF

    2 weeks ago

    Nairobi, Nairobi Area, Kenya HFC Kenya Full time

    HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Collections Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.Ensure focused attention on and closely monitor the performance...

  • Human Resources Administrative Assistant

    3 days ago

    Nairobi, Nairobi Area, Kenya Power Governors Limited Full time

    JOB TITLE: HR & ADMINISTRATION ASSISTANT OFFICERJob Title:Human Resource Administrative AssistantGrade:Department:Human Resources and AdminWork station:Head OfficeReports to:HR & Administration ManagerDirect reports:NonePurpose of the JobResponsible for handling essential day-to-day tasks that support the Human Resources and Administrative department by...

  • HR Assistant

    7 days ago

    Nairobi, Nairobi Area, Kenya Watu Full time

    Job Summary:HR Assistant is an important role in Watu, which is responsible for providing support to teams in HR related activities and tasks, ensuring compliance with company policies and labor laws, and supporting organizational goals. The role focuses on recruiting, onboarding, employee relations, benefits administration, training, and performance...

  • Relationship Officer

    1 week ago

    Nairobi, Nairobi Area, Kenya CDL Full time

    Job Grade: Officer IIJob Title: Relationship Officer - CollectionsPrimary Reporting: Relationship Manager -CollectionLeadership Level: Client Management Job summary/ Job purpose/ Role Intent:This position is responsible for ensuring that every step along the client journey from booking to payment until ownership of property is executed within the agreed...

  • Relationship Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time

    Job Grade: Officer IIJob Title: Relationship Officer - CollectionsPrimary Reporting: Relationship Manager-CollectionLeadership Level: Client ManagementJob summary/ Job purpose/ Role Intent:This position is responsible for ensuring that every step along the client journey from booking to payment until ownership of property is executed within the agreed...

  • Debt Recovery Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya MMW ADVOCATES LLP Full time

    We're Hiring: External Debt Management & Collections OfficerLocation:Nairobi, KenyaAre you passionate about driving financial recovery, negotiating outcomes, and ensuring accountability? As aleading law firmwe are seeking aresults-driven External Debt Management & Collections Officerto join its growing team.This role ispurely focused on debt collection on...