Payroll Collections Officer

7 days ago

Nairobi, Nairobi Area, Kenya Fin Full time 36,000 - 72,000 per year
Job Summary

The Payroll Collections Officer is responsible for ensuring efficient management of payroll-based loan recoveries and compliance with credit processes. The role involves verifying KYC documentation, processing payroll bookings, monitoring arrears, maintaining strong relationships with payroll managers in partner institutions, and ensuring timely collections to maintain portfolio quality and reduce default risk.

Key Responsibilities

  • Establish and maintain strong working relationships with payroll managers across various employers and institutions.

  • Monitor and track collections performance across assigned payroll portfolios to ensure high collection efficiency.

  • Maintain up-to-date and accurate records of all client collections and arrears status.

  • Prepare and submit monthly reports as part of the business review process.

  • Upload client deductions accurately into respective accounts and reconcile variances.

  • Conduct field visits and gather market intelligence from payroll officers and professional networks to identify and mitigate potential risks, including fraud.

  • Follow up with employers to ensure timely remittance of deductions.

  • Ensure all lending and collection activities are in full compliance with company policies, procedures, and regulatory requirements.

  • Support the development, review, and continuous improvement of the company's collections policy and procedures.

Minimum Qualifications and Experience

  • Bachelor's degree in Accounting, Economics, Banking & Finance, Business Administration, or a related field.

  • Proven experience (minimum 3 years) in loan collections, payroll management, or credit control.

  • Strong working knowledge of MS Office and Loan Management Systems.

  • Solid understanding of lending and collection processes.

  • Excellent analytical and problem-solving skills with the ability to prepare and interpret financial data.

  • Strong negotiation, interpersonal, and communication skills.

  • High integrity, attention to detail, and customer-centric approach.

  • Payroll Collections Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya Fin Full time 600,000 - 1,200,000 per year

    Job SummaryThe Payroll Collections Officer is responsible for ensuring efficient management of payroll-based loan recoveries and compliance with credit processes. The role involves verifying KYC documentation, processing payroll bookings, monitoring arrears, maintaining strong relationships with payroll managers in partner institutions, and ensuring timely...

  • Payroll Collections Officer

    5 days ago

    Nairobi, Nairobi Area, Kenya Fin Full time $120,000 - $260,000 per year

    Job Summary The Payroll Collections Officer is responsible for ensuring efficient management of payroll-based loan recoveries and compliance with credit processes. The role involves verifying KYC documentation, processing payroll bookings, monitoring arrears, maintaining strong relationships with payroll managers in partner institutions, and ensuring timely...

  • Jr Payroll Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time 1,200,000 - 2,400,000 per year

    Schedule: Monday to Friday, 9 hrs per shift(Night Shift)Work Place Policy: On-siteWe are seeking a detail-oriented and motivated professional with a background in Accounting or HR, and extensive experience in employee benefits administration. This is a back-office role focused on ensuring accuracy, compliance, and efficiency across payroll-related processes,...

  • Payroll Coordinator

    1 day ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 900,000 - 1,200,000 per year

    KEY RESPONSIBILITIES • Payroll Administration: Process monthly payroll accurately and on schedule. Enter,verify and maintain employee payroll data, including salary adjustments,overtime, allowances, deductions and benefits. Manage payroll-related expenses, ensuring proper posting and allocation. Perform monthly payroll reconciliations to identify and...

  • Manager, Global Payroll

    3 days ago

    Nairobi, Nairobi Area, Kenya ReliefWeb Full time 1,200,000 - 3,600,000 per year

    KenyaManager, Global Payroll & AllocationsOrganizationCORUS InternationalPosted 10 Oct 2025 Closing date 17 Oct 2025Job BriefThe Global Payroll & Allocations Manager is responsible for the overall payroll management process while carrying out global timekeeping and cost allocation processes across 20+ country offices. This role supervises the Global Payroll...

  • Intern

    1 week ago

    Nairobi, Nairobi Area, Kenya Proto Energy Full time 20,000 - 40,000 per year

    The responsibility is to manage records, schedules, and supplies for a maintenance department, performing clerical duties to ensure smooth operations and equipment upkeep. Essential skills include data entry, proficiency with Microsoft Office, excellent communication, organizational skills, and the ability to multitask.Key Responsibilities & DutiesInventory...

  • Procurement Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya Master Power Systems Limited Full time $104,000 - $130,878 per year

    Company DescriptionMaster Power Systems Limited (MPSL) is a leading engineering and contracting company specializing in designing and executing MEP works in the corporate market. With operations in Kenya, Uganda, and expanding across East and Central Africa, MPSL has a highly experienced staff of about 250 on payroll. The company is committed to...

  • HR Assistant

    5 days ago

    Nairobi, Nairobi Area, Kenya Watu Full time 1,200,000 - 2,400,000 per year

    Job Summary: HR Assistant is an important role in Watu, which is responsible for providing support to teams in HR related activities and tasks, ensuring compliance with company policies and labor laws, and supporting organizational goals. The role focuses on recruiting, onboarding, employee relations, benefits administration, training, and performance...

  • HR Assistant

    5 days ago

    Nairobi, Nairobi Area, Kenya Watu Full time 30,000 - 60,000 per year

    Job Summary:HR Assistant is an important role in Watu, which is responsible for providing support to teams in HR related activities and tasks, ensuring compliance with company policies and labor laws, and supporting organizational goals. The role focuses on recruiting, onboarding, employee relations, benefits administration, training, and performance...

  • Debt Recovery Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya MMW ADVOCATES LLP Full time 1 - 2 per year

    We're Hiring: External Debt Management & Collections OfficerLocation:Nairobi, KenyaAre you passionate about driving financial recovery, negotiating outcomes, and ensuring accountability? As aleading law firmwe are seeking aresults-driven External Debt Management & Collections Officerto join its growing team.This role ispurely focused on debt collection on...