Business Analysis

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What We'll Bring
An understanding of key TransUnion systems which will be required to analyse, guide, and help implement strategic initiatives for improved efficiency and productivity. Involvement in the facilitation of workshops, documenting integrated complex solutions, difficult problems, business requirements, user journeys, product experience, product challenges, critical decisions and supporting the communication and delivery of these requirements. Possess experience in projects, detailed planning, be an expert communicator and a proficient analyst. Committed to the discovery and development of innovative reporting solutions and the processes that affect your solutions. Convert diverse data views into effective reporting and usable content.

What You'll Bring
How You'll Contribute

• Pursue the objectives and goals of the department in line with the organisational strategy.
• Operate competently and independently across multiple areas, applications, and lines of business.
• Drive identification of requirements across all TransUnion business units, actively participating and contributing to the understanding of business needs.
• Identify when a workshop is required, facilitating the multiple business stakeholders and technology teams to successfully capture the essence of the requirement whilst aligning business units on the requirements and requirement complexities.
• Partner with the Business, the global TransUnion community, Architects, technology teams and Customers and be considered the Subject Matter Expert in your area.
• Prepare and/or participate in the development of business cases and proposals, including identification of alternatives and cost/benefit analysis.
• Prepare and develop modern user interface experience mock ups and customer journeys closely aligned to initiative requirements.
• Understand current challenges with historical integration patterns and recommending effective and secure modern integration patterns improving overall customer and application experience.
• Contribute to the analysis and design of new business processes using consistent and industry accepted documentation methodologies.
• Develop Business Requirements Specifications that meet the business and technology initiatives in line with the organisations various strategies and plans. Industry accepted documentation methodologies, integrating theory and industry principles with organizational practices and procedures must be consistently applied.
• Actively contribute to the development and documentation of the best solution to achieve the objective and business requirements for an initiative or problem. The solution may cross department and regional borders and frequently require ingenuity and creativity.
• Participate in the development of test plans, testing of changes when required and reviewing the results.
• Understand different data sources and perform Data Analysis on the different sources. Good verbal and written communication skills using tact, persuasion and/or negotiation to accomplish the objectives of the communication.
• Provide well-articulated progress updates and feedback to line, senior management, and initiative stakeholders.
• Convert technical and business data into meaningful reports for distribution to line, senior management, and initiative stakeholders.
• Consult and work closely with Architects, business, and technical teams to ensure all requirements have been accurately addressed across initiatives.
• Continue to build on technical and business knowledge to better understand the link between business and technology. Analyse methodologies for process improvements, better utilisation of resources, product enhancements, improved communications, and faster issue resolution building in depth knowledge of business architecture.
• Collaborate effectively with the direct team and the broader enterprise acting as a mentor and guide to junior members of the team.

Impact You'll Make
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/abilities required. Preference would be given to candidates from designated groups.

• Diploma or Degree Informatics or relevant experience
• Min 3 years' experience in business analysis, data processing and data analysis
• Min 3 years' experience in large projects and teams
• Knowledge and experience of IT processes, SDLC, testing and the various project methodologies including waterfall and Agile.
• Experience in JAD and Design Thinking
• Relational databases
• Fixed width flat files
• Cloud computing
• Confluence
• Tableau
• SSRS
• MS Excel
• MS PowerPoint
• SOAP webservices protocol (XML)
• Rest API protocol (JSON)
• Mock up screen

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Business Analysis