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Customer Service Executive at
3 months ago
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced Amharic Customer Service Executive to work in Nairobi-Kenya.
KEY ROLES AND RESPONSIBILITIES
Deliver outstanding client service
Achieve great customer experience and satisfaction
Identify and assess customers' needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
QUALIFICATIONS AND EXPERIENCE:
You do not need to have experience in a similar role but
You should be fluent in Amharic and have excellent communication skills
