Duty Manager

4 weeks ago


Nairobi, Nairobi Area, Kenya Avenue Healthcare Full time
Avenue Hospital seeks a Duty Manager - Nursing to oversee night shift operations, ensuring quality patient care, staff management, and emergency response. The role involves coordinating staff, addressing issues, and implementing policies to maintain high standards of patient care and safety. Key responsibilities include operational oversight, patient care, emergency response, and staff management. The ideal candidate possesses a Bachelor of Science in Nursing, a valid nursing license, and at least 5 years of nursing experience in a managerial position. The following are the key responsibilities and person specification for the job:

Key Responsibilities:
  • Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff.
  • Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night.
  • Ensure adherence to quality standards.
  • Address any issues or concerns promptly and effectively, escalating as necessary to senior management.
  • Investigate accidents/untoward incidences at the night and inform the relevant manager.
  • Participate in development and implementation of policies for improvement of patient care and safety.
  • Ensure equipment uptime of >99% for all clinical and non-clinical equipment.
  • Ensure service uptime of >99% for all clinical and non-clinical services.
  • Ensure product availability as per service standards.
  • Ensure robust enterprise risk management practices.
  • Monitor patient care activities to ensure quality standards are met and patient safety is maintained.
  • Collaborate with nursing staff to address patient needs and resolve any issues that arise during the night.
  • Assist in patient transfers in collaboration with Nursing Services Manager (NSM), Finance, and the relevant managers.
  • Inform the NSM & MSM of high-risk and sensitive patients.
  • Act as the primary point of contact for emergencies during coverage, coordinating response efforts and communicating with relevant stakeholders.
  • Implement emergency protocols as needed, ensuring a swift and effective response to critical situations.
  • Provide leadership, guidance, and managerial support to shift staff, fostering a positive and supportive work environment.
  • Conduct regular rounds to assess staff performance, provide feedback, and address any concerns or issues.
  • Evaluate workload and staffing levels and where required allocate or re-assign resources to meet demand.
  • Assist in staff development through bedside teaching, skill checks, mentoring, and appraisal.
  • Facilitate communication between night shift staff, other departments, and senior management to ensure seamless coordination of activities.
  • Collaborate with senior managers, other duty managers, and department heads to address cross-functional challenges and promote organizational objectives.


Person Specification:
  • Bachelor of Science in Nursing (Must)
  • A valid nursing council of Kenya license
  • Valid certification in BLS, ACLS, or ATLS
  • At least 5 years of nursing experience in a managerial position
  • Prior experience managing a large team
  • Proven ability to enact and implement policies and procedures
  • Customer focus and results-oriented
  • Teamwork and result-oriented
  • Ethical and reliable

  • Duty Manager

    1 month ago


    Nairobi, Nairobi Area, Kenya Avenue Healthcare Full time

    Manage the night shift operations at Avenue Hospital, ensuring compliance with hospital policies, quality standards, and regulatory requirements. Avenue Hospital, a leading healthcare provider, seeks a seasoned nursing professional to oversee the night shift operations. As a Duty Manager - Nursing, you will be responsible for coordinating and supervising...

  • Farm Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Volt Management Services Limited Full time

    We are seeking a skilled Farm Manager to oversee the daily operations of a dairy farm in Kilifi, Kenya. Our client is an established dairy farming operation with over 50 dairy animals. The ideal candidate will have a strong background in dairy farming, excellent problem-solving skills, and the ability to work independently. Duties and...

  • Grants Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    The Grants Manager is responsible for overseeing BOMA's grants portfolio, supporting program teams in researching and reviewing grant opportunities, and ensuring compliance with donor regulations and policies.Duties and Responsibilities:Grant Management:Provide support in writing grant applications and facilitate efficient grants administration and...

  • Project Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Project Manager role focuses on providing technical expertise to implement a project in North-Eastern Kenya, promoting food security and energy sector development.Main Responsibilities:Supervise the implementation of project activities, ensuring alignment with the proposed plan, budget, and schedule.Ensure the achievement of project targets and key...


  • Nairobi, Nairobi Area, Kenya CIC Insurance Full time

    Branch Manager – Westlands **Job Summary:** Drive revenue growth, enhance visibility, and create stakeholder value by overseeing efficient resource utilization and maintaining a customer-centric focus in the Metropolis region. **Job Description:** CIC Insurance Group Limited, a leading insurance and investment group in Kenya, Uganda, South Sudan, and...


  • Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Business Development ManagerOur client, a fintech pioneer, is revolutionizing the financial landscape with a vision to simplify payments for endless possibilities. With a strong presence in Africa's fintech space, they have connected millions worldwide through secure and seamless digital payment solutions. As a Business Development Manager, you will be...


  • Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Business Development ManagerOur client, a fintech pioneer, is revolutionizing the financial landscape with a vision to simplify payments for endless possibilities. With a strong presence in Africa, they have become a driving force in the fintech space, connecting millions worldwide through secure and seamless digital payment solutions. Their impressive $23...


  • Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per month

    About LibertyLiberty is a forward-thinking organization that values innovation, teamwork, and customer satisfaction. We offer a dynamic work environment that fosters growth and development.Job DescriptionWe are seeking an experienced Service Delivery Manager to join our team. The successful candidate will be responsible for delivering high-quality customer...


  • Nairobi, Nairobi Area, Kenya Impact The World Foundation Project Full time 800 - 9,600

    Job DescriptionAs a part-time employee, you will work independently on various tasks, including data entry, research, and administrative duties. You will also have the opportunity to participate in team projects and contribute to our mission.


  • Nairobi, Nairobi Area, Kenya Impact The World Foundation Project Full time 800 - 9,600

    Job DescriptionAs a part-time employee, you will work independently on various tasks, including data entry, research, and administrative duties. You will also have the opportunity to participate in team projects and contribute to our mission.


  • Nairobi, Nairobi Area, Kenya Nathan HR Human Resources Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Senior Account Manager or Contract Servicing Specialist to manage existing client accounts and support pre- and post-sales activities within our contract and temporary staffing division.About the RoleThis role combines account management with sales coordination, ensuring both client...


  • Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    UN-Habitat seeks an Information Management Assistant to support the management of its archives, records, and knowledge management systems. The successful candidate will have a strong background in archives management, record keeping, and information management, with experience in electronic record-keeping systems and content management systems. ...

  • Human Resource Manager

    2 months ago


    Nairobi, Nairobi Area, Kenya Centre for Behaviour Change and Communication Full time

    Centre for Behaviour Change and Communication (CBCC) is an organisation that was established in 2011. We are committed to achieving transformation of communities by providing comprehensive Social and Behaviour Change (SBC) solutions for the public and private sectors.Responsibilities HR Policy Implementation and Compliance Implement and enforce HR policies...


  • Nairobi, Nairobi Area, Kenya Avenue Healthcare Full time

    **Unit Manager-Executive Wing Job Description** **Summary:** Manage the quality of care within the unit, ensuring adherence to Avenue Healthcare's policies, protocols, procedures, and standards. **Job Description:** As a Unit Manager-Executive Wing, you will be responsible for ensuring the delivery of high-quality patient care within the unit. You will...

  • Program Assistant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya HENNET Kenya Full time

    **Job Summary** Support the programs team in administrative and logistical arrangements to ensure teams discharge duties in a timely and effective manner, facilitating information sharing and program implementation. **Job Description** Henrietta HENNET achieves its mandate through various activities, including capacity building, strategic partnerships, and...

  • Intern Roles

    7 months ago


    Nairobi, Nairobi Area, Kenya Trackstar Full time 15,000 - 30,000 per month

    Job Description/Requirements Collecting and record data for all our branches.Sorting, filing incoming mail & dispatching correspondence;Maintaining an efficient filing system;Processing appointments letters, discipline, transfers and other related duties in Human Resource Management;Computation of financial or statistical records based on routine or special...

  • Customer Service

    6 months ago


    Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000 per month

    Job PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...


  • Nairobi, Nairobi Area, Kenya Tatu City Limited Full time

    Seeking seasoned landscaping professional with 7-10 years of experience to oversee team and manage large-scale landscaping projects. Key responsibilities include planning, executing, and maintaining landscaping and irrigation systems, as well as training and managing a team of ground attendants. Additional duties include compiling budgets, inspecting work,...

  • Business Editor

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Africa Full time

    Times Media Corporate Africa, Europe Review, and China UK titles over time has become the face of 'investments in emergent economies. Since 1994, Times Media has visibly guided investors through windows of opportunities across industries in Africa, China and East Europe, and linking businesses and governments into the fabric of global investments, trade, and...

  • Treasury Accountant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Our client, a leading on/off-ramp platform for stablecoins in Africa, is seeking a skilled Treasury Accountant to join their team. As a key member of the Commercial and Finance teams, you will be responsible for providing efficient and effective banking and payment services.The ideal candidate will have 3+ years of experience in payments review and...