Assistant Manager
4 days ago
A highly skilled Bank Branch Manager is sought to lead a team and drive business growth in a dynamic and challenging environment.
Key Responsibilities:
- Customer Service: Deliver exceptional customer service, ensuring a positive experience for clients and building strong relationships.
- Branch Operations: Implement and administer operational processes, ensuring efficiency and effectiveness in branch operations.
- Risk Management: Identify and mitigate operational risks, ensuring the security of branch assets and employees.
- Cash Management: Manage cash and float, ensuring accurate reconciliation and minimizing losses.
- People Management: Lead and develop a high-performing team, fostering a culture of excellence and continuous improvement.
- Reporting and Analysis: Review and analyze reports, identifying trends and areas for improvement.
- Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell bank products, driving revenue growth.
Requirements:
- Education: Bachelor's degree in a business-related field.
- Experience: 5-6 years of working experience in a similar role.
- Skills: Strong interpersonal, organizational, and analytical skills, with a focus on confidentiality, integrity, and people management.
About the Company:
Rafiki Bank is a leading financial institution committed to delivering exceptional services and driving business growth.
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