Outbound Calling Specialist

4 weeks ago


Nairobi, Nairobi Area, Kenya Sagan Full time
Job Title: Outbound Calling Coordinator

At Sagan, we're seeking a highly motivated and results-driven Outbound Calling Coordinator to join our team. As a key member of our sales team, you will be responsible for establishing strong relationships with potential clients through high-volume outbound calls, emails, and other communications.

Key Responsibilities:
  • Establish Rapport with Prospects:
    • Engage with assigned prospects through outbound calls, texts, emails, and other forms of communication.
    • Build strong relationships with prospects and create a positive impression of our products/services.
    • Achieve targeted weekly appointments by effectively engaging with prospects and assessing their suitability.
  • Present Products/Services:
    • Clearly introduce and present our products/services in a compelling manner to generate interest.
    • Qualify leads by asking relevant questions to identify potential opportunities.
  • Maintain Records:
    • Keep detailed and accurate records of all interactions with prospects in the CRM.
    • Track progress, manage follow-ups, and ensure data accuracy in the CRM.
  • Follow-up:
    • Follow up with prospects who have shown interest, ensuring ongoing engagement until they are ready for further sales conversations.
Requirements:
  • Experience: Minimum of one (1) year of experience in inbound or outbound sales, business development, or account management.
  • Track Record: Proven success in meeting targets and generating leads through outbound communication.
Preferred Skills:
  • Strong communication skills with a friendly, professional phone manner.
  • Resilience and persistence when handling rejection.
  • Ability to adapt communication styles to meet the needs of various prospects.
About You:
  • You are self-motivated, with a positive attitude and the ability to work independently.
  • You thrive in a high-energy environment and enjoy connecting with new people.
  • You have a strong ability to establish rapport quickly with prospects.
  • You are goal-driven and find satisfaction in reaching and exceeding targets.
  • You take pride in being organized and maintaining detailed records of your work.


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