tour and travel consultants

2 weeks ago


Nairobi, Nairobi Area, Kenya d771e799-136c-4baf-978b-a59a5a065599 Full time 30,000 - 60,000 per year

Company Description

Our Client Infini Africa Travel, an international travel agency, with a client base in China is looking for a tour and travel consultant

Role Description


• Handle customer information on flight schedules, event dates, fares, baggage policies and venue offers


• Offer accurate issues and complaints processes modifications and meeting room requests


• Utilize ticketing software and other travel tools, coordinating their daily work schedule


• Utilize ticketing software and other travel tools to issue tickets and manage bookings


• Coordinate and confirm travel itineraries, bookings, and accommodation details


• Provide customers with accurate travel advice, insights, and digital support through digital platforms (WhatsApp, email, phone)

Qualifications

  • High level of accuracy is crucial for handling transactions and managing bookings
  • Ability to be patient, professional, and provide positive customer experience
  • Experience with computerized ticketing systems and willingness to learn new systems
  • Willingness to work with multiple weekends, public holidays and overtime
  • Experience in the travel/tourism industry

Submit Before:
20th NOVEMBER 2025

Qualified candidates can email: quoting "Travel Agent" in the subject line.

NB:
We are grateful for the interest shown in this opportunity. However, only shortlisted candidates will be contacted.


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