tour and travel consultants
2 weeks ago
Company Description
Our Client Infini Africa Travel, an international travel agency, with a client base in China is looking for a tour and travel consultant
Role Description
• Handle customer information on flight schedules, event dates, fares, baggage policies and venue offers
• Offer accurate issues and complaints processes modifications and meeting room requests
• Utilize ticketing software and other travel tools, coordinating their daily work schedule
• Utilize ticketing software and other travel tools to issue tickets and manage bookings
• Coordinate and confirm travel itineraries, bookings, and accommodation details
• Provide customers with accurate travel advice, insights, and digital support through digital platforms (WhatsApp, email, phone)
Qualifications
- High level of accuracy is crucial for handling transactions and managing bookings
- Ability to be patient, professional, and provide positive customer experience
- Experience with computerized ticketing systems and willingness to learn new systems
- Willingness to work with multiple weekends, public holidays and overtime
- Experience in the travel/tourism industry
Submit Before:
20th NOVEMBER 2025
Qualified candidates can email: quoting "Travel Agent" in the subject line.
NB:
We are grateful for the interest shown in this opportunity. However, only shortlisted candidates will be contacted.
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