
Customer Service Specialist
3 days ago
Company Description
Jibu Ruaka is a water purification organization that provides clean and purified water to different clients within the region of Ruaka.
Role Description
This is a full-time on-site role for a Customer Service specialist at Jibu Ruaka located along Limuru Road opposite Club Decimo in Nairobi County, Kenya. Working hours will be between 8.30am to 8.00pm from Monday to Saturday.
Salary : 25,000Ksh per month
They will be required to :
- Receive calls from customers requiring delivery services.
- Use a POS system to manage customer orders.
- Phone call follow up on customer reception of order and payments made.
- Providing excellent service to clients who come physically for their own products.
- Following up customers for feedback on improvement of services.
- Managing customer inquiries and concerns.
Qualifications
- Experience in Customer service roles/Front office roles for over 3 years is required
- Phone Etiquette, Customer Service, and Communication skills
- Excellent interpersonal and organizational skills
- Ability to multitask and prioritize tasks efficiently
- Excellent verbal and written communication skills
-
Customer Service Specialist
1 week ago
Nairobi, Nairobi Area, Kenya MIXA PAINTS Full time 600,000 - 1,200,000 per yearCompany DescriptionMixa Paints, based in Nairobi, Kenya, is a leading manufacturer of high-quality coatings for the automotive and wood refinishing sectors. Committed to excellence and innovation, Mixa Paints adheres to global standards in product performance, sustainability, and customer satisfaction. Our solutions are trusted by professionals across Africa...
-
Customer Experience Specialist
1 week ago
Nairobi, Nairobi Area, Kenya TalentPop App Full time 900,000 - 1,200,000 per yearCustomer Experience Specialist (E-commerce & Support Platforms) - RemoteAbout TalentPopAt TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly,...
-
Customer Service Officer
1 week ago
Nairobi, Nairobi Area, Kenya Hillspan Insurance Brokers Full time 600,000 - 1,200,000 per yearCompany DescriptionHillspan Insurance Brokers Ltd is a fully fledged insurance brokerage and leading provider of insurance and risk management solutions. Our dynamic team of insurance professionals is committed to offering innovative and cutting-edge solutions that revolutionize the traditional insurance broking landscape. We focus on delivering exceptional...
-
Customer Service Executive
1 week ago
Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 300,000 - 600,000 per yearWe are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...
-
Customer Service Executive
6 days ago
Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per yearWe are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...
-
Customer Service Representative
3 days ago
Nairobi, Nairobi Area, Kenya Solvo Global Full time 1,200,000 - 2,400,000 per yearAs a Customer Service Representative at Sephora, you will play a vital role in delivering an exceptional customer experience. Driven by our Passion for People, you will provide client support via chat, assisting with client inquiries, troubleshooting, and general support. Your strong communication skills, positive attitude, and commitment to client...
-
Customer Service Representative
20 hours ago
Nairobi, Nairobi Area, Kenya The Cigna Group Full time 1,200,000 - 3,600,000 per yearJob Description SummaryDelivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and...
-
Trilingual Customer Service
3 days ago
Nairobi, Nairobi Area, Kenya Solvo Global Careers Full time 200,000 - 400,000 per yearCustomer Service Representative (English & French)What You'll Be Doing: Handle calls and live chats like a pro. Manage up to 2 chats at once, replying fast, first message in 40 seconds, follow-ups under 2 minutes.Use templates to speed up responses and keep everything accurate.Keep the conversation flowing across 92 chats per day on average.Solve customer...
-
Specialist, Facilities and Office Services
1 week ago
Nairobi, Nairobi Area, Kenya Athena Full time 1,500,000 - 2,500,000 per yearRole OverviewWe are seeking an exceptional Specialist to oversee the operations of a high-end office complex with integrated staff accommodation. The ideal candidate will have a 5-star hospitality or luxury real estate background, with proven experience in front office management, client relations, and operational excellence. This role requires a polished...
-
International Specialist
3 days ago
Nairobi, Nairobi Area, Kenya Xposure Indonesia Full time 30,000 - 90,000 per yearRole DescriptionThis is a full-time on-site role for an International Specialist located in Nairobi County, Kenya. The International Specialist will be responsible for providing exceptional customer service, engaging in sales activities, analyzing financial data, and fostering effective communication with clients. The specialist will work in a fast-paced...