Front Office Assistant

1 day ago

Nairobi Nairobi City Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per year

Job Summary:Directly supervise all front office personnel and ensure proper completion of all front office duties. Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budgets for the front office department.Duties &  Responsibilities: ​Training, cross -training, and retraining all front office personnel, participating in interviewing and selection processes, scheduling staff, and evaluating job performance.  Maintain working relationships with departments.Maintain master key control, and ensure accurate room status information is maintained. Handles guest problems, updates group information, and maintains a credit limit report. Prepares performance reports, monitors house counts, and ensures hotel policies are implemented. Operate the front office computer system, prepare revenue and occupancy forecasting, and maintain an organized filing system. Oversees VIP guest processes, checks in procedures, and charges are correctly entered on guest bills.  Coordinate with the Housekeeping and Reservations departments to handle arrivals efficiently and hospitably. Monitor front office financial operations, ensure timely luggage delivery and collection, and handle guest complaints.Handles daily pre -shifts, maintains records and documents, and handles guest inquiries, messages, and bookings. Conduct routine checks of front office areas for maintenance requirements, repairs, or refurbishments.Acts as the manager on duty when senior managers are not available, and is responsible for the proper functioning and revenue generation of the business. Maintain constant check of service offered to guests, follow up on guest history, and send out statistical data to concerned departments. RequirementsDiploma in Hotel Management/Front Office Management or equivalent 3+ years experience in an equivalent role with a rated Hotel Exceptional listening and communication skills. A polite, engaging personality. Commitment to customer satisfaction and service excellencePreferably Male Candidate​

  • Front Office Executive

    1 day ago

    Nairobi Area, , Kenya Bridge Talent Management Full time $30,000 - $40,000 per year

    We are currently hiring a Front Office Executive on behalf of our client in the hospitality industry. The ideal candidate should have prior experience working in a hotel front office environment, with a solid understanding of guest relations, reservations, and front desk operations. Key Responsibilities:Handle guest check -in and check -out procedures...

  • Front Office Trainee

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Kempinski Hotels Full time 150,000 - 250,000 per year

    Front Office TraineeApplication Deadline: 23 September 2025Department: Rooms Division, Front Office & Guest ServicesEmployment Type: InternshipLocation: Kenya - NairobiDescription Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be...

  • Front Office Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya Hyatt Regency Nairobi Westlands Full time 1,200,000 - 2,400,000 per year

    We are seeking a dynamic and highly experiencedFront Office Managerto join our Front Office team in a world-class, five-star hotel environment. The ideal candidate will be a proven leader with a passion for delivering exceptional guest experiences while driving operational excellence in all aspects of the Front Office.The Candidate:A confident, guest-focused...

  • Front Desk Receptionist

    1 week ago

    Nairobi, Nairobi Area, Kenya Foxes Building & Construction Full time 40,000 - 60,000 per year

    Company DescriptionWe specialize in Architectural & Interior Design, Structural Design, Preparation of Bill of Quantities, Building & Construction and Real Estate DevelopmentRole DescriptionThis is a full-time, on-site role for a Front Desk Receptionist located in Nairobi County, Kenya. The Front Desk Receptionist will be responsible for managing the...

  • RFP: Provision of Security Guarding and Front Office Security Services

    1 day ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time 30,000 - 60,000 per year

    ABOUT INKOMOKOInkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient...

  • Human Resources Assistant

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Zocom Limited Full time 120,000 - 180,000 per year

    Zocom Limited, a leading provider ofPersonal Protective Equipment and safety gear, is seeking amotivated and organized HR Assistant (with Front Office Skills)to join our dynamic team. You will play a vital role in supporting our HR department by ensuring efficient administrative operations, managing front office duties, and contributing to a smooth employee...

  • Accounts Assistant

    1 day ago

    Nairobi, Nairobi City, , Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per year

    Job Overview Areyou an experienced Accounts Assistant with a background in the hotelindustry? Our client, a well -establishedhospitality business based in Nairobi, is looking for a detail -orientedand reliable individual to join their finance team. This role requires a strong understanding ofhotel accounting practices, excellent organizational skills, and...

  • RFP: Provision of Security Guarding and Front Office Security Services

    1 day ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time 30,000 - 60,000 per year

    ABOUT INKOMOKO Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient...

  • Admin Assistant

    1 day ago

    Limuru, Kiambu, , Kenya Bridge Talent Management Full time $30,000 - $40,000 per year

    Job overviewWe are seeking a resourceful and proactive Admin Assistant to support one of our clients in the Internet Service Provider (ISP) sector. This role is ideal for candidates who have previously worked in a technical ISP environment and are well -versed in procurement and storekeeping functions. The position offers an opportunity to contribute to...

  • Administrative Assistant

    7 days ago

    Nairobi, Nairobi Area, Kenya Grasp Design Ltd Full time 300,000 - 600,000 per year

    Job Title: Administrative AssistantLocation: Westlands, NairobiWorking Hours: Monday to Friday, 9:00 AM – 6:00 PMOverviewWe are seeking a proactive and detail-oriented Administrative Assistant to support the daily operations of our architectural practice. The role involves bid preparation, document management, office coordination, and managing the firm's...