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Business Development Executive

5 months ago

Nairobi, Kenya Flexi-Personnel Full time

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.

JOB PURPOSE

The Business Development Executive will be responsible for identifying, generating leads and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building strong client relationships.
They will have direct contact with the external clients and ensure the Go To Market strategy is competitive and must drive sales. Working closely with the Head of Sales and Partnerships, the incumbent must use their strong business acumen, research skills, and financial management expertise to achieve revenue targets. This position requires an individual with exceptional communication and networking skills, as well as a deep commitment to drive and close business opportunities to deliver results.

DUTIES AND RESPONSIBILITIES
Business Prospecting and Partnership

Implementation of Go To Market strategy for respective services with a key focus on B2B parts sales so as to drive sales of the Company.
Research, prospect, and qualify leads before engaging in a business proposal.
Prepare and execute persuasive approaches and comprehensive pitches to convince potential clients to do business with the Company, including cold calling when appropriate.
Audit market trends and competitors to help create the Company’s unique selling propositions and differentiators.
Conduct continuous SparePap profile campaigns to enhance brand visibility, credibility and loyalty.
Owning the sales lifecycle from prospecting to implementation

Revenue Generation

Management of client requests through direct sales or indirect sales from referrals.
Contribute to achievement of revenue, profitability and sales targets.
Identify and revive dormant accounts.
Facilitate customer onboarding on Sparepap platform.
Participating in the client sign-up processes for sales purposes, addressing customer inquiries and sourcing clientele.

Customer relationship management

Launch and drive customer testimonial and survey reviews of the company's products and services.
Develop and execute joint business plans (JBPs) with business partners.
Negotiate and sign off operating standards with partners to foster mutual productivity through right execution daily (RED).
Conduct partner staff training to improve productivity.
Establish effective partnerships internally and externally to drive business growth and position SparePap in the market.
Understand client needs and offer solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).
Creating and maintaining a list/database of prospective clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
Ensure excellent client management and service through regular and timely client follow up with both existing and potential clients to ensure lead conversion.
Provide trustworthy feedback and excellent after-sales support through managing the clients’ needs and expectations.
Identify and report on business opportunities in target markets.
Representing the business at trade fairs and networking events.
Maximize new business development opportunities and closely monitor the customer base.

Market Reporting

Prepare reports and make presentations to customers and senior management as assigned.
Develop and execute account plans, JBPs and operating standards for partners.

KEY PERFORMANCE INDICATORS

Number of new clients brought on board.
Number of potential leads generated.
Number of leads compared to number of opportunities in the pipeline with actual revenue generation.
Percentage of new revenue generated for the company in a month.
Grow percentage of reported orders on the platform on a month-to-month.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

3+ years of experience in fast paced environment in a business development position with a focus on B2B is preferred.
Diploma or a bachelor’s degree in a Business-related course.
Strong understanding of business fundamentals, channel development, sales approaches and competitive environment.
Aptitude for learning business development, planning and customer relationships.
Excellent presentation and demonstration skills in front of groups of all sizes and levels and a successful track record of sales.
Willingness to develop others potential within teams.
Demonstrated leadership skills for goal achievement.
Excellent listening, negotiation and presentation skills
Proactive.
Strong customer care skills for managing experiences for both internal and external clients.
Excellent written and verbal communication skills.
High Emotional Intelligence.
Time Management.
Analytical and reporting skills.
Decision-Making Skills.
Demonstrate high levels of integrity.
Commercial Awareness.