Sales Representative

6 days ago


Nairobi, Nairobi Area, Kenya Smart Sales Full time
About the Company
At Smart Sales, we're dedicated to transforming spaces with designs that inspire and elevate hearts and minds. Our mission is to provide high-quality, beautiful, and affordable interior decor products serving corporate and individual clients.

Job Summary
The Website Salesperson is responsible for handling sales inquiries generated through our company's website. This role involves responding quickly and effectively to customer inquiries, educating potential buyers, understanding their needs, and guiding them through the sales process to achieve daily and overall sales targets.

Key Responsibilities:
  • Overall management of the inbound sales website pipeline
  • Record all customer inquiries from the websites.
  • Identify patterns in inquiries to optimize our sales strategies.
  • Record the level of interest, what clients bought, closed and missed leads, and the reasons for missed opportunities.
  • Calculate and document the conversion rate and sales target achievement daily.
  • Set up meetings with potential clients who are unsure about products to increase conversion rates.
  • Follow up with clients to ensure positive relationship and increase the conversion rate
  • Develop and manage sales offers in collaboration with marketing team in order to clear stocks

Requirements:
  • A proactive and positive attitude toward sales and customer interaction.
  • In-depth knowledge of the sales process from inquiry to closing the sale.
  • Portray a comprehensive understanding of the interior design sector
  • Ability to identify and understand the ideal clients for interior design products.
  • Ability to understand client needs and provide tailored solutions through our products
  • Strong follow-up skills to maintain contact with potential clients and convert into sales
  • Proficiency in using website management tools, and communication apps to handle sales inquiries.
  • Background/experience in the interior design sector

Key Skills:
  • Communication Skills
  • Customer Service Orientation
  • Tech Savvy
  • Analytical Skills
  • Time Management skills
  • Problem-Solving


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