Remote Sales Associate
2 weeks ago
Company Description
DIADOTA is an Eco Sustainable Home & Lifestyle Store based in Nairobi County, Kenya. We specialize in designing natural and eco-friendly products that showcase the beauty of our environment, incorporating up-cycled materials to minimize waste. Our mission is to preserve nature's gifts for future generations while honoring African Heritage through our artisan-crafted pieces.
Role Description
We are seeking a motivated and flexible Sales Associate to join our team on a commission-only basis. This role is perfect for someone who thrives on flexibility and is passionate about driving sales in the home and lifestyle sector. You will be responsible for generating weekly sales, engaging with potential customers, and helping us grow our client base.
Qualifications
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Customer service-oriented with a friendly and approachable demeanor
- Ability to work independently and as part of a team
- Knowledge of eco-friendly and sustainable products
- Experience in retail sales or a similar customer-facing role
- Flexibility and adaptability to changing priorities
- Fluency in English is required, knowledge of local languages is a plus
- A passion for the environment and promoting sustainable living
Key Responsibilities:
- Proactively reach out to potential clients and introduce them to DIADOTA's unique product offerings.
- Achieve weekly sales targets and contribute to consistent revenue generation (targeting approximately 30,000 Ksh per week).
- Utilize online channels and social media to connect with customers and promote our brand.
- Provide exceptional customer service and maintain strong relationships with clients.
What We're Looking For:
- Experience in sales, customer service, or a related field is a plus.
- Ability to work remotely and manage your own schedule effectively.
- Passion for home décor, lifestyle products, and sustainability is a big plus.
- Facilitate effective communication and collaboration to ensure timely fulfillment of customer orders and maximize commission earnings through successful sales conversions
Requirements
Technical Skills
• Bachelor's degree or Diploma in Business Administration or a related field.
• Minimum 2 years of retail industry experience.
• Proficiency in organizing and managing data using Excel/Google Sheets/Zoho.
• Strong attention to detail and accuracy.
• Excellent organizational and customer service skills.
• Effective time management abilities.
• Analytical skills to identify challenges and support sales objectives.
• Previous experience in a remote sales role.
Soft Skills:
• Proactive, hands-on attitude with a solution-oriented mindset.
• Ability to work independently and collaboratively within a team.
• Positive demeanor with strong communication and interpersonal skills.
• Creative, open-minded, customer-oriented individual with a modern flair.
Candidate Consideration Process:
We are looking for individuals who are enthusiastic about their role and demonstrate potential for growth with DIADOTA. Our recruitment process typically takes 2 to 4 weeks to ensure a mutually beneficial fit:
Application Review
Screening Interview
Final Physical Interview
Offer Letter
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