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Unit Manager– Kisumu Branch at

4 months ago

Nairobi, Nairobi Area, Kenya PACIS Insurance Full time

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.


JOB PURPOSE:


The unit Manager will be responsible for providing overall leadership to a group of Direct and Independent sales team as prescribed in Pacis to ensure key performance deliverables for the unit are met.


PRINCIPAL ACCOUNTABILITIES:
Sales planning that achieves the set goals and objectives.
Selling of general, Medical Insurance, and other company products as targets prescribe.
Quality recruitment, selection, and retention of productive sales agents/Brokers.
Conducting training on company products, processes, sales and soft skills to achieve results.
Conduct Field Training with direct sales team members to ensure hands on approach to sales

Conduct performance management, maintain monthly performance records and supervision Tied and Independent agents to drive sales across all product lines and set targets.

Manage sales funnel and ensure high hit ratio

Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.

Market segmentation and opening of markets for the sales team to secure business.
Meeting the set persistency levels of general business and retention targets for other lines of business.

Providing effective customer service to both prospective and existing customers Preparing sales and other management reports as required from time to time Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.


KEY PERFORMANCE MEASURES:
New business & Retention, Recruitment & Training
People Management and performance management as prescribed in the contractual agreement.

REQUIREMENTS
KNOWLEDGE AND EXPERIENCE (Qualifications)

A business-related degree is a minimum requirement or its equivalent
Minimum 3 years' experience in General business unit management.
Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
Excellent leadership, communication and interpersonal skills
Above average computer skills.

SKILLS AND COMPETENCIES.

Customer Oriented Interpersonal skills
Team player
Problem solving
Creative thinking
Planning & organizational skills
Dependability
Ethical
Confidence
Tactical
Innovation
Analytical thinking
Keen to details.