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Operations and Business Development Manager
2 months ago
In a world of multiple choices and multi-faceted people, you need someone to provide you with quality services that can cater to all your human resource needs at one go.
Key Responsibilities:
Clinic Operations and administration Management: Oversee all clinic operations, including staff reporting time, productivity, and administrative tasks.
Customer Service:
Ensure high-quality patient service and address any service-related issues promptly and effectively.
Debt Collections:
Manage and follow up on debt collections mostly with insurance health cover providers to maintain financial health and stability.
Staff Management and Leadership:
Supervise and support clinic staff, ensuring adherence to clinic policies and performance standards.
Relationship Building:
Develop and maintain strong relationships with patients, suppliers, and other key stakeholders.
Business Development:
Identify and implement strategies to drive business growth and improve clinic services.
Qualifications:
Bachelor's degree in Business Administration, Healthcare Management, or a related field.
5+ Proven experience in operations management within a healthcare setting.
Strong leadership and team management skills.
Excellent organizational and multitasking abilities.
Effective communication and interpersonal skills.
Proficiency in Microsoft Office and clinic management software.
