Sales and Customer Relationship Manager

2 weeks ago


Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time
Job Description

In this role as a Sales and Customer Relationship Manager, you will be responsible for connecting with potential and existing customers through inbound and outbound sales calls. Your primary goal is to promote our range of services, effectively communicate with customers, and build strong relationships. You will also utilize computer tools and software to record sales interactions, manage leads, track progress, meet and exceed set sales targets and quotas. Furthermore, you will continuously enhance your service knowledge and telesales techniques.

Main Responsibilities:
  • • Make Inbound/outbound sales calls to connect with potential and existing customers.
    • Promote and explain the range of services to generate sales.
    • Build and maintain strong customer relationships through effective communication.
    • Utilize computer tools and software to record sales interactions, manage leads, and track progress.
    • Meet and exceed set sales targets and quotas.
    • Continuously enhance his/her service knowledge and telesales techniques.

Key Qualifications:
  • • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Excellent problem-solving and analytical skills.
    • Ability to multitask and prioritize tasks efficiently.
    • Strong customer service skills.


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