
Website Sales Specialist
4 days ago
We're an interior decor supplies company based in Nairobi with a passion for transforming spaces with designs that inspire and elevate hearts and minds. Our products are designed to be high-quality, beautiful, and affordable, catering to both corporate and individual clients.
Job Role
The Website Salesperson plays a crucial role in handling sales inquiries generated through our company's website. This role requires effective communication, problem-solving, and analytical skills to respond to customer inquiries, educate potential buyers, and guide them through the sales process to achieve daily and overall sales targets.
Responsibilities:
- Manage the inbound sales website pipeline to ensure seamless customer experience.
- Record and analyze customer inquiries to identify trends and areas for improvement.
- Develop and implement strategies to optimize sales performance and increase conversion rates.
- Collaborate with the marketing team to develop sales offers and clear stocks.
- Maintain strong relationships with clients through regular follow-ups and effective communication.
- Foster a positive work environment by maintaining a proactive and positive attitude towards sales and customer interaction.
Requirements:
- Proven track record of success in sales and customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using website management tools and communication apps.
- Background or experience in the interior design sector.
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